for JAPAN

Reliable Mobile Internet
For Your Trip To Japan

Pocket WiFi Rental & Japan Prepaid SIM
You Can Trust

RANKING : Here are our top-selling products

Our Strengths & Your Advantages

OMOTENASHI

Reliable, Fast Mobile Internet

Reliability and high-speed connectivity are crucial factors when selecting mobile internet solution, and these are precisely what our products and services offer.

Satisfaction

Great Customer Satisfaction

Curious about our customers' experiences? Take a look at our reviews to discover why they consistently express satisfaction with our products and services.

See over 5,000 reviews

Multiple

Multiple Convenient Pickup Options

Pick up / delivery options are available at airports, hotels, residences and post offices in Japan. Our process is designed to be both simple and reliable, ensuring a hassle-free experience.

More about pick ups

What our customers are
saying

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Pocket WiFiSIM Card

How to Pick Up and Return?
It's as easy as 1, 2, 3.

eSIM

How to Setup

Frequently Asked Questions

How many days in advance should I place my order?

It's recommended to place an order at least 3 days in advance as there may be some restrictions on pick up locations if it's later than that (you can still order though).

But in general, the earlier, the better as we might run out of stock especially in high seasons. We also give early purchasers a discount if they order three weeks or earlier (for Pocket WiFi rental only).

Do you have any physical stores or booths?

Unfortunately, we currently operate online only and do not have any physical shops. But this lack of brick and mortar stores is what enables us to provide competitive prices.

If I order now, when will my item be delivered?

We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders). So the delivery date is based on your pickup date, not on your order date.

I'm already in Japan, how soon can you deliver?

We can typically deliver an order within 1 - 2 days. However, our ability to ship quickly depends on stock levels.

Please head to the product page on our site and select the soonest date available for your pickup date.

Do you ship overseas?

Unfortunately, we do not ship overseas as international shipping can be very expensive depending on the region. Visit Pick Up & Return page for the available pick up options.

What payment methods are accepted?

We accept all major credit cards and debit cards.

How much is the shipping fee and tax?

We provide free shipping for SIM card purchases. For Pocket WiFi rentals, shipping fee is ¥792 for every two units.

Consumption (sales) tax in Japan is currently 10%.

Can I get a receipt for my order?

Yes, absolutely. The payment system automatically sends a purchase receipt to your email after your order successfully goes through but if you need an official receipt/invoice, please contact us with your order number and all the information (e.g. company name, address, etc.) needed on the invoice.

Trusted by travelers from over 90 countries.

Since 2011, we have served tens of thousands of customers from over 90 countries with our mobile broadband service. From the very beginning, we have put a lot of effort into providing not only the best products but also the best customer support. We constantly update and improve our website to provide a cutting-edge online shopping experience.

Mobile internet has become an essential service for travelers in this beautiful and mystic nation more than ever. We take pride in helping numerous travelers stay connected throughout their stay in Japan. We look forward to you being one of them!

Our online store ensures you that you get what suits your travel needs.

Better Prices

Ever found something cheaper at the airport? Online stores like us, with lower operating costs compared to physical shops, can offer you better deals!

No queues - Time-saver

Maximize your time in Japan. Avoid the hassle of carrying heavy luggage and waiting in lines to make on-site purchases at the airport. It's already chaotic enough there!

Easy Payments

There's no need to deal with cumbersome coins and bills, card swiping, or physical receipts. Our highly secured payment system accepts all major credit cards and debit cards.