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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- Carrying case
- Prepaid return envelope
Reviews
Worked very good!
I used the pocket wifi for 20 days and It worked very well for the whole time (we were 3 people connected). With the case there is also a powerbank that I didn't use because I had mine (I recommend to use the powerbank because the battery doesn't last the whole day). It is very user friendly and also the instruction for the delivery back are very clear.
Good solution
The pocket wifi is very comfortable, I used for see the map of city Japan and move whit of transport. The charge of the pocket wifi is limited (max 2-3 hours) is necessary use of power bank that is present in to of cover. I had a very good time.
Easy
Reliable delivery to the hotel, easy to send back in the return envelope, worked fine.
Efficient, reliable and good value wi fi solution
Excellent customer service, easy to use and well packaged material, perfect and compact solution for travelling in Japan
Easy to use and fast service
This Pocket WiFi had a good price for its Premium Plan and was easy to order and use, even for a non-Japanese speaker. I was having trouble with online ordering for nearly every other Pocket WiFi service I could find, but this one worked perfectly. The connection was consistently fast no matter where I went in Japan.
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. How good is the coverage of Pocket WiFi device?
All of our Pocket WiFi models offer excellent coverage across Japan, reaching over 99% of the population. This ensures that most locations visited by travelers will experience no issues with coverage.
You can check the coverage map here, though please note it's only available in Japanese: SoftBank Coverage Map
Q. What happens if I use up 50GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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