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- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 2 carrying cases
- Prepaid return envelope
Easy pickup, easy return, service worked as a expected during a 20 day rental.
Easy to use and great quality/price
Both the device and the service provided by eConnect are great, best cost benefit by far.
This pocket WiFi was the best. Easy to order, delivery straight to our hotel. Super fast and reliable. It kept us in touch with our family and made navigating Japan so easy. Then when you have finished just put it in the pre paid envelope and post it back. Can't say how good this was.
Pocket WiFi really good!!
Really quick delivery and easy to understand website. The process for returning was super easy and had no problems at all. The speed of the WiFi was really fast and had no issues connecting. Highly recommend for people looking at getting a great pocket WiFi while in Japan!!
Easy to use and very helpful
Me and my wife used the pocket WiFi everyday to stay in contact with friends and to find places, we would have been lost without it. Very recommended
Shipping & Delivery
- We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
- You select your preferred pick up location during the checkout process.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking link.
How does Pick up & Return work?
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
Once your data consumption exceeds your total data allotment, it becomes subject to speed restriction from the network operator.
Please be assured that the internet connection won't be cut off in case the restriction is applied.
Q. Can I purchase more data if needed?
Yes, it’s possible. To request for additional data, please email us with the data amount (GB) you'd like to add. We will then calculate the cost based on your original rental rate.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices allow users to connect up to 10 devices simultaneously. This means the whole family or one person with multiple devices (laptop, cellphone, smartwatch, etc.) can link their devices to the same device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, you can certainly extend your rental period. The extra fee will be calculated based on your original daily rental rate.
Please email us to request for extending your rental period.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
We need to check availability.
Please send us a Last-Minute Request from the button below.
Note that the following pickup locations are not available for your requested pickup date.
- New Chitose Airport (CTS)
We need to check your pickup location first.
Where would you like to have it delivered?
This product is out of stock on the selected date...