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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 1 carrying cases
- 1 Ziplock bag
- Prepaid return envelope
Reviews
Poor battery
The battery must be recharged during the day. Hopely we received an extra battery.
So convenient! Zero stress. Zero effort.
I loved having my pocket WiFi. It was so so easy to set up and then all I had to do was remember to bring it with me whenever I left the hostel (which I forgot sometimes, but that’s just my brain). The connection was strong and fast. It was actually perfect. I would purchase this for my next trip in a heartbeat and I would 1000% recommend it. I was honestly sad to say goodbye to it at the end of the trip - even though I don’t need one when I’m home… I just loved it that much.
Very smooth using experience
The renting experience overall was very easy and smooth. The pick up at airport and returning the device to post box were both very easy. I would otherwise give 5 stars, but the only minus was the battery life of the pocket wi-fi itself. This was of course solved with offered extra portable battery, but it would had been less to be carried, if the device itself would last longer. I'd use this again and recommend to my friends warmly. Thank you for making my stay so wi-fi worry free in Japan.
Perfect service!
The wifi worked very well anytime I needed it. Customer service is excellent!
Wonderful service
This is the ultimate service if you have to travel around Japan and you are not… Japanese! Easy to use, always working, great logistics (delivery to the hotel the day before my arrival, sent back to pre-stamped envelop through red post boxes). I liked it very much. Thank you eConnect!
Shipping & Delivery
- We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
- You select your preferred pick up location during the checkout process.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking link.
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
Once your data consumption exceeds your total data allotment, it becomes subject to speed restriction from the network operator.
Please be assured that the internet connection won't be cut off in case the restriction is applied.
Q. Can I purchase more data if needed?
It may be possible depending on our data pooling. Please email us with the data amount (GB) you’d like to add and we will check if it’s possible.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices allow users to connect up to 10 devices simultaneously. This means the whole family or one person with multiple devices (laptop, cellphone, smartwatch, etc.) can link their devices to the same device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, you can certainly extend your rental period. The extra fee will be calculated based on your original daily rental rate.
Please email us to request for extending your rental period.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
We need to check availability.
Please send us a Last-Minute Request from the button below.
Note that the following pickup locations are not available for your requested pickup date.
- New Chitose Airport (CTS)
- Okinawa
We need to check your pickup location first.
Where would you like to have it delivered?
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