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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 1 carrying cases
- 1 Ziplock bag
- Prepaid return envelope
Reviews
Worked well for the duration of our trip
A seamless experience.
Operation Use Service
Easy to use battery lasts a day with 2 phones. Disadvantage: became very warm almost hot
essential tool for visiting Japan
The Dongle basically had coverage everywhere, underground in the stations, buildings, out and about. This made possible using google translation and google maps 24/7 charging at night. You can see Gbs usage stats and check the remaining data. Econnect very responsive to email queries and support. Five stars.
Excellent WiFi, service and well organised
E-connect Japan helped me provide me WiFi through searching closest pick up option. Reacting on my emails very quickly and provide excellent service. I was in doubt whether it worked well, they helped me out explaining. And were willing to send new one when necessary. Everything according appointments. Will use it again when I'm in Japan.
great experience
great experience, easy to use, clear instructions and pre-paid envelope. the wifi arrived in the first hotel and I surfed from the first minute. I recommend it to everybody
Shipping & Delivery
- We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
- You select your preferred pick up location during the checkout process.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking link.
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
Once your data consumption exceeds your total data allotment, it becomes subject to speed restriction from the network operator.
Please be assured that the internet connection won't be cut off in case the restriction is applied.
Q. Can I purchase more data if needed?
It may be possible depending on our data pooling. Please email us with the data amount (GB) you’d like to add and we will check if it’s possible.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices allow users to connect up to 10 devices simultaneously. This means the whole family or one person with multiple devices (laptop, cellphone, smartwatch, etc.) can link their devices to the same device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, you can certainly extend your rental period. The extra fee will be calculated based on your original daily rental rate.
Please email us to request for extending your rental period.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
We need to check availability.
Please send us a Last-Minute Request from the button below.
Note that the following pickup locations are not available for your requested pickup date.
- New Chitose Airport (CTS)
- Okinawa
We need to check your pickup location first.
Where would you like to have it delivered?
This product is out of stock on the selected date...
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