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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 2 carrying cases
- Prepaid return envelope
Reviews
Excellent
Had to extend my trip due to flight cancellations and whatnot because of the Covid-19 pandemic. These guys helped me out every time. Thanks!
Efficient, easy, great service
The whole process was quick and easy, the internet worked perfectly and was fast and the connection was high quality. I underestimated how much data I would need though so I'd recommend going for the highest GB package as I almost reached the 50GB limit in 12 days through making video calls for work and watching a film or two. Would definitely use again and recommend to anyone travelling and in need of internet for a period of time.
Great
O pacote chegou em ordem e até um dia antes da data prevista. Me atendeu muito bem e não tive qualquer problema. Muito bom
Easy and alwaar online
The setup was extremely easy as it came preprogrammed. We used it for 3 weeks continuously and it worked without a glitch. Speed is better than average, even on trains and busses. I would highly recommend.
I recommend. I will use again.
The process of renting,obtaining and returning the item was smooth. Everything worked. The instructions were clear and helpful. I will definitely use this service again. 65-year-old
Shipping & Delivery
- We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
- You select your preferred pick up location during the checkout process.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking link.
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
Once your data consumption exceeds your total data allotment, it becomes subject to speed restriction from the network operator.
Please be assured that the internet connection won't be cut off in case the restriction is applied.
Q. Can I purchase more data if needed?
Yes, it’s possible. To request for additional data, please email us with the data amount (GB) you'd like to add. We will then calculate the cost based on your original rental rate.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices allow users to connect up to 10 devices simultaneously. This means the whole family or one person with multiple devices (laptop, cellphone, smartwatch, etc.) can link their devices to the same device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, you can certainly extend your rental period. The extra fee will be calculated based on your original daily rental rate.
Please email us to request for extending your rental period.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
We need to check availability.
Please send us a Last-Minute Request from the button below.
Note that the following pickup locations are not available for your requested pickup date.
- New Chitose Airport (CTS)
- Okinawa
We need to check your pickup location first.
Where would you like to have it delivered?
This product is out of stock on the selected date...
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