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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 2 carrying cases
- Prepaid return envelope
Reviews
Worked super
The device worked perfectly all the time. There is an extra battery included which is necessary if you are on your feet all day long. The only thing I missed was a second charging cable so I could charge both the wifi device and the extra battery over night. Not being able to charge both actually got me in a bit of trouble once. That's why it is 4 stars instead of 5.
Easy and affordable
I used my pocket WiFi for work and personal use. It was delivered directly to my hotel, on time and with no issues. The instructions were clear and I found it easy to use. I had to extend my service twice to support my changing schedule and both times it was done by email and was very easy. I traveled a good deal during my stay and the WiFi never had any issues. I would highly recommend this company and will use them again when I return to Japan.
Really Easy to Work With
eConnect was easy to make a reservation with and get started, AND I realized early on that I did not sign up for enough data. I was able to contact and hear back from them right away and order more data. They were really easy to work with!
Reliable wi-fi, great service
This pocket wi-fi was easy to arrange and use. Very reliable, with a good speed. Recommended for temporary hassle-free internet usage.
Excellent
Had to extend my trip due to flight cancellations and whatnot because of the Covid-19 pandemic. These guys helped me out every time. Thanks!
Shipping & Delivery
- We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
- You select your preferred pick up location during the checkout process.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking link.
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
Once your data consumption exceeds your total data allotment, it becomes subject to speed restriction from the network operator.
Please be assured that the internet connection won't be cut off in case the restriction is applied.
Q. Can I purchase more data if needed?
Yes, it’s possible. To request for additional data, please email us with the data amount (GB) you'd like to add. We will then calculate the cost based on your original rental rate.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices allow users to connect up to 10 devices simultaneously. This means the whole family or one person with multiple devices (laptop, cellphone, smartwatch, etc.) can link their devices to the same device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, you can certainly extend your rental period. The extra fee will be calculated based on your original daily rental rate.
Please email us to request for extending your rental period.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
We need to check availability.
Please send us a Last-Minute Request from the button below.
Note that the following pickup locations are not available for your requested pickup date.
- New Chitose Airport (CTS)
- Okinawa
We need to check your pickup location first.
Where would you like to have it delivered?
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