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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- Carrying case
- Prepaid return envelope
Reviews
L'outil indispensable au Japon
Le pocket Wifi est LA solution pour rester connecté au Japon. En effet, un accès à internet est indispensable dès que l'on sort des grandes agglomérations type Tokyo ou Osaka. Il permet de connecter tous les appareils de la tribu sans limitation car les forfaits de consommation proposés sont larges et suffisants. J'apprécie également de retrouver le colis dès mon arrivée à l'hôtel et la possibilité de le déposer à l'aéroport juste avant de quitter le Japon.
Works mostly great!
Good speeds, works everywhere. No complaints on that score. The only complaint is poor battery life. Gives out after a couple hours of use. They do give you a power bank and cable to overcome this, but now it's 2 more things to carry around everywhere. But for those of us who can't do esims, this is a great option.
Kudos to eConnect.
We provided an incorrect hotel address, but eConnect ultimately ensured we could still connect to the Wi-Fi router.
Two thumbs up
Everything went exactly as expected. Thank you for keeping us connected during our trip!
Amazing service
It worked great throughout Japan. We used it on two devices without any issues. Pickup and delivery were very easy. Highly recommended!
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. How good is the coverage of Pocket WiFi device?
All of our Pocket WiFi models offer excellent coverage across Japan, reaching over 99% of the population. This ensures that most locations visited by travelers will experience no issues with coverage.
You can check the coverage map here, though please note it's only available in Japanese: SoftBank Coverage Map
Q. What happens if I use up 50GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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