Applicable to rentals starting from
15 May 2018 or later.
Free portable battery for all Pocket WiFi rental
We often see people looking for an unlimited data plan.
As we explained in our blog post, there is no Pocket WiFi with true unlimited data plan in Japan.
There must be fair usage policy with the notorious speed restriction at some point.
This is simply because Pocket WiFi is still a mobile broadband like a smartphone. It's not a fiber-optic you will find at home.
If you find a Pocket WiFi advertised as unlimited data, we suggest that you ask the rental provider if you can use data unlimitedly at a normal speed.
We believe 1GB a day is more than enough when you are traveling.
And even if you need more data, we can still provide additional GB upon request.
Or just use hotel wifi or other free wifi when you need to transfer large files.
You might find rental providers advertise Pocket WiFi speed as 187.5Mbps or 75Mbps.
Be aware that those figures are theoretical at best effort.
In actual use, the speed will be much slower than those numbers.
Having said that, the speed of 4G and LTE Pocket WiFi is much faster than almost all the public free wifi in Japan.
Besides, you would feel fast and just good enough if the speed is over 10Mbps which you can expect with 4G and possibly LTE Pocket WiFi except peak times or heavy populated areas.
So be assured that you will feel comfortable in terms of speed even if you are not going to get what's advertised as best effort.
It's still fast.
And there won't be much difference in the actual speed of 4G (or LTE) Pocket WiFi from different rental companies.
Picking the right plan can be difficult especially if it's your first time to rent one. Different people have different needs or priority for internet use, but fundamentally it boils down to 4 factors: speed, data volume, coverage and price.
Needless to say, 4G is the fastest network available in Japan. Then, LTE comes in second place. There is a difference in the actual speed between them but they are both fast and the difference is not considerable, and so is the price difference. If you are not keen on speed, 3G plan becomes an option. 3G in Japan is relatively fast and stable if you compare to developing countries.
50GB, 25GB and 10GB plan have a fixed data allowance regardless of the rental days, so if you have a rough idea of how much data you will need for your trip, it's quite easy to select one of them.
Data allotment for 4G and LTE model depends on how long you rent for. So unless you have a specific data amount requirement in mind, it's probably best and easy that you pick one of the two.
4G network is better than LTE and LTE is almost the same or slightly better than 3G when it comes to coverage based on the population. So if you are traveling to rural areas or mountainous area, we recommend 4G plan. 4G and LTE works well in the underground too. For your information, Pocket WiFi uses Softbank network which is way better than WiMAX in terms of coverage.
Budget is probably the easiest way to narrow down from the multiple options. Do not forget to make the most of our best price guarantee program, early bird discount and time sale if available to get the cheapest price possible.
We put a lot of efforts to make rental process easy and hassle-free.
Pocket WiFi, also known as MiFi, WiFi dongle, is a portable WiFi router that works as a mobile hotspot and allows you to access internet. The function is very similar to a wireless router at home but our Pocket WiFi is compact and portable, does not require any set-up or installation.
Simply turn it on, put the password and you can securely connect your smartphone, tablet, laptop, etc. to the internet while in Japan whenever you want.
Both 4G and LTE models have very good reception across Japan, covering 99% of the population with 4G and more than 95% with LTE network. Unlike WiMAX, they also work in the underground e.g. subway stations in the Metro Tokyo.
Yes, it works with ANY WiFi-enabled devices including smartphones, tablets, laptops.
Yes, absolutely. All you have to do is put the rental items in the prepaid return package we provide, and drop it in a post box in Japan. For details, please check our Pickup & Return page.
You can connect up to 10 devices simultaneously so it can be shared between couples, friends and families.
Yes. It's same as connecting to any WiFi network, select a network and enter the password that's it. See in details on our set-up page.
It's the last day of your rental and is also the day you are asked to post all the rental items back to us. You do not have worry about how long it will take to get to us.
You just need to post everything by midnight on your return date.
Currently, we do not offer insurance service for the rental products as most of our customers use their own travel insurance to cover the fees occurred to their possessions. We will provide all the necessary documents for the travel insurance if asked.
In terms of the basic functions, they are all the same. They have different names as some are registered as trademark.
Once your data consumption reaches your total data allotment, it is subject to speed restriction from the network operator. We do not know when or if the restriction applies, but the speed will be below 128kbps when restricted.
Please be assured that the network won't be cut off even if you use up your data allowance.
With the extra power bank we provide, it should last for a whole day or even longer depending on the use case unless you use it non-stop e.g. keep streaming movies over and over.