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- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 2 carrying cases
- Prepaid return envelope
This device was great! It really came through when I needed it and the customer service was top notch.
Shipping & Delivery
- We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
- You select your preferred pick up location during the checkout process.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking link.
How does Pick up & Return work?
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. Do I get 50GB every calendar month?
Yes, exactly. The data allotment of 50GB is for each and every calendar month regardless of when your rental starts. And it resets every 1st day of the month.
Q. Can I purchase more data if needed?
Yes, it’s possible. To request additional data, please email us with the data amount (GB) you'd like to add. We will then calculate the cost based on your original rental rate.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, you can certainly extend your rental period. The extra fee will be calculated based on your original monthly rental rate.
Please email us to request for extending your rental period.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
We need to check availability.
Please send us a Last-Minute Request from the button below.
Note that the following pickup locations are not available for your requested pickup date.
- New Chitose Airport (CTS)
We need to check your pickup location first.
Where would you like to have it delivered?
This product is out of stock on the selected date...