Reviews
Discover what our customers are saying about their experience.
Durata
Facile e pratico. Unica pecca la durata della batteria. Usandolo dalle 08,00 am verso le 14,00 pm bisognava collegare il powerbank. Riceve bene ovunque anche in luoghi lontani dalle grandi città.
Excellent
I arrived at the hotel and the portable Wi-Fi was already there... waiting for us... I traveled from Osaka to Tokyo, used it for 10 days, and it worked perfectly. The return process was very simple at Narita. There’s a red mailbox just before the international departures area where you can drop it off. An excellent experience.
Wi Fi in Japan
Excellent service in that the pocket wifi was delivered to hotel before my arrival and the self addressed envelope made returning the item easy. The device worked well and provided good reception. You do need to watch that you have the provided battery charged and with you as it can run out by the evening if out all day. If you dont want to get a sim card this is a good option or a good backup.
Very good
Only the battery should last a bit longer, is not lasting 12 hours at the moment
Worked like a charm!
The pocket wifi unit worked very well for our 3 week trip to Japan. Never had any issues, didn't have any signal issues and the spare battery pack was helpful. Would use again when returning to Japan. Thanks.
good wifi pocket, easy to use, reliable and excellent performance
it´s worth every penny spent during more than sixty days !!!! ....for personal stuff´s, for business e-mails and documents exchange, for finnancial issues, the wifi has been a reliable provider . it´s best service provider and used a lot during our stay in Tokyo with confidence in several occasions, since meeetings and businesses situations
Japan trip
I recommend this box for your trip. We connected 4 smartphones every days without problem and the price is very reasonable.
Great way to keep connected
eConnect is a great pocket wifi option and a lot more affordable than other providers. We used it for 17 days, 2 users, for Google maps and translate mostly and 50GB was ample. We used hotel free wifi at nights so it was only used during the day. 2 negatives. 1. When in Tokyo and using maps constantly, we sometimes had to recharge it twice during the day. Not too much of an inconvenience though as a powerbank is supplied. 2. It kept losing connection if it wasn't active. No idea why. Whether it was some kind of sleep mode? That was a bit annoying having to fish through the backpack to find it each time. Overall, great value for money if your phone doesn't support an eSim.
Worked flawlessly
I used the pocket wifi on a recent trip to Japan for myself and the people I was with, since it was much cheaper than my carrier's international plan. It worked great throughout the trip! It provided the peace of mind of knowing I'd have access to WhatsApp and Google Maps throughout the trip.
Efficient WiFi Provision
Does what it is supposed to do, in a very efficient and reliable manner. Powerbank comes handy if time spans over eight hours shall be covered (approximately).
Pocket wifi (economy Plan) for my 7 days in Japan
Indeed a good solution that I can recommend I ordered and found It waiting for me at the hotel where I stayed in Osaka city. Easy to connect . Small and light weight . Power bank included to recharge it . Supplied with envelope and simple instructions to return It . It perfectly satisfied my exigences to stay connected all day during my journey in Japan
It is PERFECT!!!
Worked fine all the time, good equipment, good battery, easy to pickup at the Haneda airport! Was a very good experience!!!
Easy way to stay connected for our trip to Japan
The process of ordering the pocket wifi was quick and easy, the package was at my hotel when we arrived and we were able to get connected quickly. We had consistent wifi throughout our 2 week trip for 3 connected devices. The return envelope was included, so we were able to drop off at the airport. Would recommend as a great option, and we didn't need to swap out sims. Pick up from the airport was not open when our flight arrived, but this would be an option if you were arrived in business hours.
Excellent communication format!
This pocket wifi was the perfect solution for me as d my facility during our trip to Japan. We traveled through the whole country and always had fast reliable internet.
Thanks for the modem, it helped a lot.
Good afternoon! This is not the first time I've used your modem, and I'm very pleased with it. The connection is stable and convenient to use. Thank you very much!
Great and smooth experience!
Great experience with eConnect. I ordered the router a week before my trip, and everything was seamless. Pickup at Narita Airport was easy — I just went to the Japan Post counter, showed my ID, and received a neatly packed envelope with the router, charger, adapter, and power bank. The connection was reliable across Tokyo, Kyoto, Osaka, Kanazawa, and Nara. I shared it with my girlfriend, and it worked perfectly for both of us. Return was just as simple — dropped it off in the same envelope at the airport. Highly recommended.
Recommend Econnect wifi
The pocket wifi worked like dream and so reliable on our journey. We appreciated that the full wifi package was already there at the hotel when we arrived. We successfully set up the pocket wifi device by also using the ‘google translate’ app on my iPhone needing to translate the options on the device into English. I chose Econnect based on a review comparing various Japanese pocket wifi companies on YouTube before coming to Japan.
Very convenient
The process of receiving, using and returning was convenient and clear. I found the price-quality ratio to be excellent. Thanks!
Very convenient and easy to use
It was very convenient to: 1. Rent the device from their website. 2. Receive the device directly at the hotel. 3. Return the device And it easy to use and the connectivity was good. We traveled to Hakone and the service still very good.
Excellent
I'm a 1st time user. Everything works as expected, including mail back envelope.
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)