Reviews
Discover what our customers are saying about their experience.
Great service!
Love your service! We were able to connect with the pocket WIFI from Tokyo, Kyoto and Osaka with ease. The only suggestion, please make it easily accessible to pick up from international terminal. It was an inconvenience as a first time travelers to Japan to take the shuttle from international terminal to domestic terminal to pick up the equipment.
Worked well for the duration of our trip
A seamless experience.
Operation Use Service
Easy to use battery lasts a day with 2 phones. Disadvantage: became very warm almost hot
absolutely perfect
from start to finish, absolutely perfect. Great communication!
The best
I enjoy using the pocket wifi it make my trip so easy
Good Solid choice
Only downside is that you need to manage the battery life off the device. They included a portable charger in the package which helped a lot. Great and easy service
Good idea if you have few phones
The idea was to connect few phones. Eventually used just one, so don't sure how effective it is with multiple users. There quite few cut offs daily, which required taking the rauter out of the bag pack and reoperating. Even in central cities with good coverage.
essential tool for visiting Japan
The Dongle basically had coverage everywhere, underground in the stations, buildings, out and about. This made possible using google translation and google maps 24/7 charging at night. You can see Gbs usage stats and check the remaining data. Econnect very responsive to email queries and support. Five stars.
Excellent WiFi, service and well organised
E-connect Japan helped me provide me WiFi through searching closest pick up option. Reacting on my emails very quickly and provide excellent service. I was in doubt whether it worked well, they helped me out explaining. And were willing to send new one when necessary. Everything according appointments. Will use it again when I'm in Japan.
great experience
great experience, easy to use, clear instructions and pre-paid envelope. the wifi arrived in the first hotel and I surfed from the first minute. I recommend it to everybody
Works just fine
Excelente for a couple, we could both use internet during all travel. Pick up and delivery were really simple. It comes with an extra external battery, which was pretty handy it the longer days.
Customer for many years
Very professional. Always reliable with reasonable prices. Great customer service.
Highly recommended
Highly recommended
Great value for time and money!
Was able to pay by the day rather than month as we were away for one day + one month and didn't want to pay for a whole 2nd month. Was extremely easy to pick up at the airport post office and drop back off at a post box at the airport. All the instructions were included. The included portable battery worked great when needed. The Wi Fi basically lasted all day without a charge. So much cheaper than other companies I had looked into. Much recommended, will suggest to others!
Best WiFi Option ever
Thanks for the good service everything went super good. IT IS was better then 2 Sim cards. Cause you could use even older Type Phone and still Connect to the WiFi even If aou are at the top of of mountain Would Always buy IT again
Must-have
After I tried it, I have to say a pocket wifi is a must-have for a trip in Japan, and this one was the perfect choice: good price, easy to use, big battery. Even if every hotel has free wifi and my trip was planned, I used this pocket wifi every day for Maps, translations, whatsapp, etc.
Pocket WiFi
So glad I did a bit of homework before my trip to Japan. Pocket WiFi is the way to go. You don't have to worry where the find Cafe, etc, for access. eConnect made the process so easy. I ordered from Australia the package arrived at my destination hotel. Logged on and away we went..Everything is taken care of, returned addressed envelope, clear Instructions, Seemless! Highly recommend!
Très bien
Très pratique et je captais partout (il n'y a eu que deux ou trois bleds paumés où la connexion n'était pas bonne, sur deux mois de voyage, ça va !). Ne comptez pas sur le wifi des hébergements la connexion est pourrie j'étais vraiment contente d'avoir ma pocket wifi. Concernant l'autonomie de la batterie au début elle ne tenait pas longtemps comme indiqué dans certains commentaires mais lorsque j'ai commencé à la laisser charger toute la nuit ma pocket wifi tenait environ 8/10h sans problème. Sans oublier qu'il y a une petite batterie externe fournie. Enveloppe de retour également fournie ce qui est super pour la retourner à la fin du voyage sans se prendre la tête (pour ma part à l'aéroport). Je recommande et je repasserai par econnect si je retourne au Japon un jour. J'avais pris 100Giga mais au final j'ai dû en utiliser seulement 15 (recherches et lectures sur internet, itinéraires Google maps, téléchargements d'appli et un peu de musique) ... La prochaine fois je prendrai celle à 50giga ça sera largement suffisant pour mon utilisation.
The best wifi
This was the best wifi in Japan. It kept me connected with my family. Thank you
Great service and great solution for a trip in Japan
Very nice support, easy to understand the steps, easy to carry... made our trip in Japan much much better!
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)