Reviews
Discover what our customers are saying about their experience.
Perfect service
We are very content with the service we received. All we asked for was delivered in time and on the right place. Next time we need a device, we will return for a follow up.
Brilliant
Brilliant service.
very functional modem
Is compact and comes with powerbank
Stay connected
I reviewed other pocket WiFi rental options and I’m glad I decided to rent it from econnect. As soon as I placed the order online, I received tracking information that the device was enroute to Narita airport. The pick up and drop off was seamless. The device came with portable battery which came handy after 7-8 hours use. I stayed connected throughout my trip. Thank you, econnect!
Connesso in Giappone
Il pocket wifi e stato un compagno di viaggio eccezionale siamo stati sempre connessi con tre dispositivi per tutta la durata del viaggio
Very userfriendly
Very userfriendly, easy to set up. Wil last up to 12 hours easil. Very recommenadable.
Perfect service!
Delivered at the post office at Tokyo airport and shipped back at the post office at Osaka airport. Delivered with a power bank able to work all day long wgile travelling. Connection working perfectly everywhere. Perfect service.
Servicio de internet de calidad.
Lo utilizamos 2 semanas en nuestra estancia en Japón (finales de agosto y principios de septiembre de 2024). Fácil de contratar, sin ninguna complicación para recoger el aparato en el aeropuerto de Tokio, buen servicio sin corte de internet en ningún momento y cómodo para devolverlo en buzón del aeropuerto de Osaka. La batería no dura toda la jornada, pero lleva una power bank extra para conectarla si es necesario. El precio es adecuado. Nosotros contratamos 50 GB y no gastamos ni la mitad. Éramos 3 personas utilizando Maps, Google y redes sociales. Lo recomiendo.
Great to be connected
Two of us shared ‘the block’. Light weight and easy to use. Cheaper than roaming. Even though since the Olympics there is way more free WiFi around Japan, you can’t rely on it.
perfect
Wifi very efficient, there is also a guide to solve all problem that we could have. Very recommended!
Connected in Japan
The reception was perfect. When we arrived at the hotel, our pocket wifi was waiting for us with instructions for use, which were very simple. We took the 50 GB one and for our 17 days it has been perfect for 5 people. The return was also very simple. The only drawback I would have is that the battery only lasts until noon if you have it on all the time, so you have to connect and disconnect it. Even so, if I return to Japan I would hire him again with the same company.
Recommended, easy to use
Delivered to hotel on requested date, very easy to use. Posted at the airport on the day of departure. Can recommend it to anyone visiting Japan!
Worked realy good
For 3 weeks we traveled through Japan. Always had a good connection.
Everything fine !
Very good service, hotel delivery on time, always connected on the road, no data limitation and easy give back. Everything fine !
always connected
The device was delivered at the hotel with already the box for the return. Returned at Narita airport, in the post box just before the passport control. Use of the device and connection to the mobile is very simple. Very good tool and service.
eConnect Pocket WiFi a great resource for travel in Japan
I was extremely pleased with the eConnect Japan product and service during our 2-week visit to Japan. The company's website was very clear and informative, and the plan was extremely reasonable and fit our needs perfectly. The unit was delivered to our hotel as promised, and it functioned well during all our travels; the provision of a prepaid mailer to return the unit was particularly handy. This was a much more desirable alternative to having to purchase international travel coverage from our current mobile provider. I only wish this service were available for travel to other locations such as in the EU. Thanks so much for your efforts.
Fantastic
Thank you for the service pack provided, i had great signal everywhere, i recommend to rent the unlimited giga to be sure not to run out of data.
Fantastic! Would recommend
We got this as a recommendation from another person and I’m so glad we did go ahead with this company. They were very helpful when there were issues with picking up the WiFi box due to flight issues. The internet box itself was great, we only had a small hiccups of when the internet was slow but majority of the time it was super fast, connected 4 devices on it at the same time and it still was fast. Would 100% recommend it, cheaper than other sites that we’ve searched and it provides a power bank that saved the day many times when we would be out most of the day.
Perfect service
Works fine delivery and return is easy. Always had connection.
good with room for improvement
The device warms a lot and it has a very limited battery lasting. I always had to keep it connected to the power bank. The signal and the speed were OK.
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)