Reviews

Discover what our customers are saying about their experience.

5/5

Great Trip With My Pocket Wifi Premium Plan

My month long trip to Japan was worry free with my eConnect Pocket Wifi Premium Plan. No matter where I was, in a city or hiking in the mountains, I was always connected.

Glynnis Margaret S.
Rented a Premium Plan
in 17 Apr 2024
5/5

pratique et très simple à utiliser

objet très facile à utiliser et éléments d'explication très bien faits. livraison parfaite et service client réactif et efficace

morin i.
Rented a Premium Plan
in 15 Apr 2024
5/5

Pocket WiFi wonder

Great price compared to others on line so was a little sceptical but no need to worry!! Package delivered to hotel before I landed. Easy instructions and connected within seconds. Great signal wherever we went even on Shinkansen. Hardly used any power but carried supplied battery pack just in case. Nicely packaged and simple return process, just went to post office, handed proof of return postage and all done. Well done E Connect

Greg C.
Rented a Premium Plan
in 14 Apr 2024
5/5

A perfect solution to have Internet everywhere

Incredible convenience! You take the router from a place you indicate, very easy to use, everywhere you have Internet, absolutely affordable price. Once you're done using it, there's everything available and clear instructions on how and where to return it.

Hristo Ivanov M.
Rented a Economy Plan
in 13 Apr 2024
4/5

Worked very well

The connection with the WiFi was superb. The battery on the WiFi itself often would make it until about 5 pm each day and then I'd have to plug in the backup battery for dinner and such...as long as you're willing to carry a backpack with you, it works out fine... without the backpack, it would be a bulky item to carry both the WiFi and the connected backup battery.

Blake Andrew P.
Rented a Economy Plan
in 12 Apr 2024
5/5

Perfect performance during my stay in Japan.

Only once did the system freeze, and as soon as I wrote explaining the problem they responded immediately. Impeccable service.

Pierre R.
Rented a Economy Plan
in 11 Apr 2024
5/5

Toyko visit

Pocket wifi worked very well during our trip. It was delivered to our hotel before we arrived and it was convenient to pop it in the supplied postage paid envelope to retun. Great service. Will use again

P.
Rented a Economy Plan
in 09 Apr 2024
5/5

Perfect Way To Stay Online Whilst Traveling

Using eConnect's Pocket WiFi was the perfect way for my wife and I stay online and in-touch whilst we travelled Japan for 2 weeks. Using Pocket WiFi allowed us to venture around together or by ourselves and have access to apps like WhatsApp or Messenger to stay in touch with each other or family back, as well as use Google Maps to help navigate the cities and the train system with ease. We will definitely be using eConnect Pocket WiFi on our next visit to Japan.

Cameron C.
Rented a Premium Plan
in 17 Apr 2024
5/5

So perfect it was almost invisible

On my last trip to Japan (solo) in 2017, I hired a pocket wifi unit, and was happy with how it performed. This trip, with my wife this time, we wanted to be able to be connected wherever we were. After using a SIM in Italy last year, we were less than impressed with that process. I went looking for good reviews for pocket wifi, and eConnect was always the front runner. After 3 weeks of constant use, we can say that it was brilliant. All that was needed was a recharge overnight, and it worked flawlessly, even in the mountains of the Nakasendo. We were totally happy with the unit, and the service from eConnect.

Jeff E.
Rented a Premium Plan
in 15 Apr 2024
5/5

Super pratique

Même si le Wifi est disponible à peu près partout : restaurants,gares, hôtels... Le wifipocket est pour nous indispensable. Il offre une réelle sécurité, même dans les lieux reculés. Super service : le pocket nous attendait à notre premier hôtel. Nous le reprendrons sans hésiter lors de notre prochain séjour au Japon.

eric B.
Rented a Economy Plan
in 14 Apr 2024
5/5

PERFECT

The device worked perfectly everywhere we went. The process of delivering the device to the hotel and delivery via mail was very practical.

JOSE ALBERTO S.
Rented a Premium Plan
in 12 Apr 2024
5/5

Easy to get and use!

We were able to pick up our pocket wifi and mobile battery at Narita Airport's post office. The pocket wifi worked great but it did get hot after using it alot. Highly recommend a battery pack as it often ran out by the middle of the afternoon. Drop off at any postoffice in the provided envelope was super convenient! Will definitely use this again!

Christopher Y.
Rented a Premium Plan
in 11 Apr 2024
5/5

Estupendo

Fácil de conectar. Nunca nos falló.Nos conectamos 4 personas con el de 50 gigas durante 15 días y gastamos la mitad. Lo recomendaría la 100 por 100

Nuria Marin A.
Rented a Premium Plan
in 11 Apr 2024
5/5

Perfect

Perfect

vigo d.
Rented a Premium Plan
in 09 Apr 2024
5/5

It worked great, I'm very satisfied

It worked great, I'm very satisfied. Thank you!

Erzsébet F.
Rented a Premium Plan
in 16 Apr 2024
5/5

Works perfectly

Use it through 26 days, from sapporo to hiroshima, and works flawlessly. The free powerbank is great too.

Roberto Moura Passos J.
Rented a Monster Plan
in 14 Apr 2024
5/5

Stay connected while enjoying amazing Japan

Perfect solution to stay connected to the internet. Easy to use, very good connection basically everywhere, and connects simply to your Iphone. Perfect solution to use Google maps for navigation while travelling and Google translate to make sure you understand the menu or other signs when you don't master the Japanese language as a tourist.

Henri ten A.
Rented a Economy Plan
in 13 Apr 2024
5/5

Excellent

The best!

cecchi m.
Rented a Monster Plan
in 12 Apr 2024
5/5

A great asset for exploring Japan

We were a party of 3 and we rented 2 x pocket WiFi and they were well used. The power banks and charging cables were a necessity to keep the unit charged when out all day. Using the WiFi for our devices, our phones to navigate our way to/from and around. Following maps, checking best routes and times for public transport, googling nearest amenities, attractions or landmarks, making bookings and staying connected to each other on holiday or to family and friends back home. Yes there is free WiFi available in many areas but the pocket WiFi gave us internet access at all times. Just remember to fully charge your unit(s) and power bank(s) overnight and if out all day like we were, take your cables too. We arrived at Haneda airport T3 and picked up our pocket WiFi from the post office in T1. We returned our units to the post box in Haneda airport T2 where we departed from. Was so simple.

Rangimarie P.
Rented a Premium Plan
in 11 Apr 2024
5/5

Incredibly useful and convenient

It worked flawlessly. Having the power bank was useful and necessary at times. The delivery to my hotel was perfect and the return was easily handled. The small size of the unit and the convenient cases were fantastic.

Anthony L.
Rented a Premium Plan
in 11 Apr 2024

Thank You Notes

Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)

 THANK YOU VERY MUCH<br>
              INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THANK YOU VERY MUCH
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THANK YOU SO MUCH!<br>THIS WAS GREAT!!
THANK YOU SO MUCH!
THIS WAS GREAT!!
Brilliant service I was very impressed.<br>This made my trip much easier. Worked everywhere.
Brilliant service I was very impressed.
This made my trip much easier. Worked everywhere.
We appreciated your service so much while we were traveling through Japan!<br>We would recommend this service to anyone who is coming to Japan!<br>Everything works so well for us! <br>Thank you and kind regards from...
We appreciated your service so much while we were traveling through Japan!
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
Thank you!!<br>I'll use e-Connect again &amp; again &amp; again.
Thank you!!
I'll use e-Connect again & again & again.
<p>Thank you so much for the wonderful service.<br>Internet has been great, and my family had an enjoyable time in Japan.<br>I'd highly recommend it to my friends.</p><p>Thanks once again for everything. I really appreciate it.<br>Have a good day! <br>Sincerely,</p>

Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.

Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,

<p>absolutely awesome service.<br>The perfect way to stay connected in Japan.</p><p>Definitely will use this again!</p>

absolutely awesome service.
The perfect way to stay connected in Japan.

Definitely will use this again!

THANKS SO MUCH!<br>GREAT SERVICE
THANKS SO MUCH!
GREAT SERVICE
Thank you!<br>- Happy -
Thank you!
- Happy -
.
.
<p>
Thanks for this! Super handy and worked perfectly.<br>
Will definitely recommend to friends and family.
</p>
<p>ありがとうございました! (Arigato gozaimashita!) <br> Cheers,</p>

Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.

ありがとうございました! (Arigato gozaimashita!)
Cheers,

THANK YOU!<br>WIFI WAS ALWAYS ON, FAST!!!
THANK YOU!
WIFI WAS ALWAYS ON, FAST!!!
Thank you for providing an affordable, reliable &amp; convenient service!<br>We would not have been able to make it around Japan without it! <br>Thanks,
Thank you for providing an affordable, reliable & convenient service!
We would not have been able to make it around Japan without it!
Thanks,
Thank you.<br>This is a great service, and very reliable connection.
Thank you.
This is a great service, and very reliable connection.
<p>Thank you<br>Arigatou gozaimasu</p><p>:-)</p>

Thank you
Arigatou gozaimasu

:-)