Discover what our customers are saying about their experience.
This pocket wifi was awesome excellent reception even while traveling to different cities.highly recommend
Great service and product
Ordered pocket wifi to be delivered to our hotel, was waiting at reception when we checked in. Just what you want WiFi itself worked well, turn on and it simply works Would not hesitate to use again
Was able to stay connected through my travel accross the entire of Hokkaido. Not a single problem.
Strong, stable connection
The pocket router was easily portable and gave a strong, stable connection. The setup was easy and the workers at the airport retail center were helpful at getting it set-up.
Stable wireless during the whole Japan trip.
It makes your trip much easier!
The device was perfect. Very helpufull and something u must have during your trip. It works very well all over japan, including mountains ad small villages.
Essential for visitors
Having wifi constantly to communicate & navigate was essential. I am so glad that I rented the wifi devices!
Everything worked fine. The only thing for critics that it was not possible to receive at Airport. I would fully recommend econnect
The first day was a bit shaky, since after a few minutes 500 MB were gone. But try this: set the Wifi-Connection on the iPhone to "Low data mode". This way your iCloud won't do all the syncing over the pocket wifi. Experience was great. Take a power bank with you for a whole day of internet. Device will get a little hot. Not bad though. Network was mostly very strong. Pickup and return was super easy. In the end we used 70 GB of our 100 GB with a lot of Photo/Video upload and Youtube for 2 persons. Very good!
I used econnect japan pocket wifi in my 14days trip to Japan.I 've visited several towns but also countryside-Nakasendo at Kiso valley,and hiked around a few stations of mt.Fuji.My pocket wifi never lost signal! The cheapest option,easy to use,delivery and return took about 1min.I can't imagine a reason to spend more money. My thanks to econnect team-I hope I 'll have the opportunity to travel again to your beautiful country and use your services. Arigato gozaimashita!
Super Convenient and Easy
Getting eConnect's pocket WiFi delivered directly to my hotel made this so easy. I was glad to not worry about using my US cell plan in Japan. Didn't have to worry about cost or coverage.
Perfect in every way
Just works beautifully!
Great service, easy use
Our wifi was conveniently delivered to our hotel, per our request. There was an option to pick up in the airport too. We used it for 10 days and it worked everywhere we went, including in metro. The bonus battery pack is definitely needed, if you plan to travel all day and not charge the pocket wifi. It was very easy to return too. The package included a return envelope. Staff at our last hotel took care of mailing it back, so we didn't even need to find a mailing box or postal service. I'd guess that any hotel would help with that. The pocket wifi did get warm while in use and we were out in a hot sun with it in my bag for hours but it never failed to work. I'd use this pocket wifi again while visiting Japan.
Best service ever!
The whole process was simple, easy and well priced. We received the package at our hotel an the whole 2 week travel time it never let us down. Arigato Gozaimas!!!
Near to be a perfect solution.
Everything is 5 stars. Request, delivery, Net covering, price... Just one recommendation or idea: New equipmets with 5G! Should be 10 stars!!! Congrats for the service.
Best wifi service!!!
Amazing wifi wherever I went in japan! It was so convenient and easy to connect to my phone. I absolutely loved having wifi wherever I went! I'm so glad I did get it, I will definitely use the service again!
simple and cost competitive
it was good experience to use econnect service in Japan. we settle the rental of wifi before departure and it was simple to collect and return. we will use it again for sure
facilita el viaje
Ha sido muy útil llevar con nosotros el Pocket WiFi. Ha ido muy bien, no ha dado ningún problema de conexión. Muy ágil.
Data perfect, battery life not sufficient
Monsterplan worked perfect for us (family of 6, traveling through north Japan Almost everywhere we travelled, we had wifi - only near Zao onsen and in the mountains surrounding Nagano there was sometimes no internet; but only when we were in the mou tains But during the day, battery got emptied Luckily there was a powerbank
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
This is a great service, and very reliable connection.