Discover what our customers are saying about their experience.
I've rented a pocket WiFi and it had worked very well during all days, everywhere. The speed was so high and that device helped a lot. I strongly recommend renting a pocket wifi at your journey.
Convenient, economic, easy to use
The Pocket Wi-Fi device was conveniently delivered to us at the Narita airport Post Office upon our arrival. Set up was easy, its use kept us connected throughout our trip. The provided backup battery was a nice touch. The Wi-Fi unit meant we didn’t need to pay for international data with our ATT service, resulting in substantial savings.
Perfect for traveling!
The Pocket wifi was super convenient to have, especially in a country where there is a language barrier. Easy pick-up, set-up and return! I would definitely recommend having pocket wifi with you and eConnect made it really easy ! It's even easier if you order ahead of time!
Perfect. Streaming broadband. All over Japan. Couldn't be happier. Bought the monster plan - 100GB Data Allowance (4G/LTE Speed Guaranteed) - Unlimited Less than 10000yen for two weeks. Perfect.
Very useful device and good service
Perfect for travelling
Was deciding between a sim between two or a pocket Wi-Fi, it was cheaper with better data allowances (No such thing as unlimited!) and more convenient to have the hotspot. Range is great too even in stores so we didn't have to be tied at the hip.
I rent the pocket WIFI Premium Plan and it was perfect, helped a lot. Very happied to rent this. best Camila
We found the pocket wifi super easy to use. It was waiting for us at our hotel when we arrived and we dropped it at the airport on our way out. We would've been lost without it. It made it possible to navigate, translate, research and keep in touch.
Super Easy to Order and Use
For my 14 days in Japan, I ordered the WiFi Router from eConnect. It was delivered to the Post Office in Narita Terminal 1, and it was super easy to set up and use. The accompanying power bank was slim and nice, although it does take a while to recharge. The WIFI performance overall was very good, and I was in both city as well as the mountains and on the Shinkansen. For my next trip to Japan I would certainly order this again!
Easy to use, reliable.
Rented for 7 days while in Hokkaido for two people. We used it while skiing is the mountains, in Otaru, and in Sapporo. We always had fast WiFi connection, and the battery lasted all day. Mailing back the device was very simple. I would use again.
Pocket wifi for travel
To order online and get the pocket wifi delivered to our hotel on our arrival was excellent. Easy to follow instructions and 50gb covered us for 15 days. Then post back in replied paid envelope at airport so easy. Definitely recommend.
Perfect speed and amount of data
I rented this pocket wifi for almost 1 month, with 50 gb of data. We used it daily, watching videos, using google maps, etc. We just used half of the gb. It's a very good amount even for medium-heavy users (except if you upload videos or something like that). The speed was always on point, even on subway and highways.
This was the best purchase I made on my trip, Yes that's a big call, but it was everything that was expected. Perfect for my trip
Good device and easy to use
We rent the 50 GB plan for 23 days, we were in 4 people and we used only 1GB per/day (using freely: instagram posts, facebook, Netflix, youtube, google maps, etc). The speedy was good (but not the fastest). At the end, 10 GB were left without using
Perfect travelers device
Worked great! No issues! 4 of us traveling shared it! Thanks econnect
We had a great experience connecting everywhere we go from Narita to Tokyo. Highly recommended.
We used eConnect for 3 weeks and it was absolutely brilliant. Connectivity was really good, only occasionally lost on the metro which was to be expected! It comes with a portable charger too which was great. Very easy to use and great service, would highly recommend!
Perfect solution for data in Japan
I decided to get a pocket wifi for my trip to Japan rather than risk having compatability problems with a SIM card in my phone. eConnect was an excellent solution. Pickup at the airport was a breeze and the 10gb package I bought was more than sufficient for my 7 day stay. The unit always had a strong signal and kept it's charge almost all day. The power pack it came with came in handy occasionally, but I mostly used to charge my phone rather than the wifi unit! Drop off was also simple, I used the wifi all the way to the airport, then dropped the return package in the mailbox before going through security. I highly recommend eConnect for any trip to Japan.
Worked well in Tokyo and throughout Sapporo and Asahikawa in Jan/February.
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
This is a great service, and very reliable connection.