Customer Reviews

Loved and Trusted by Travelers.

Read what our customers are saying about our service!

4.8 
 / 2,056 Reviews
N

connected all the time

I had pocket WiFi for more than 2weeks and we used it extensively. It has performed very good all the time.

Ordered product:  Pocket WiFi 50GB wifi

- Nebojsa T.    AT

11 December 2018

A

Straightforward & Highly Recommended!

The entire process and product were exactly as described. The package was at my hostel on my arrival, the instructions were crystal clear and well written, and the wifi worked as best as it could on LTE the whole time (depending of course on the signal strength of my location - I never dipped below 4G even out in the country mountains, though!). Return was as simple as it's always been with eConnect - pack back up in provided return envelope and slip into a postbox. Highly recommended service!

Ordered product:  Pocket WiFi LTE wifi

- Ayla H.    US

11 December 2018

J

No need to worry about data connection

This was my 2nd time using the product and again I was very pleased with it. The coverage area for the device was very good and the speed provided by the network was excellent. I can totally recommend this as you can get the device directly from the airport and also leave it there, making the whole experience very easy. When using the device from morning until late evening there is a need for the external battery provided by the order. The only thing is then to remember to charge the device and the battery over night.

Ordered product:  Pocket WiFi 4G wifi

- Joonas S.    FI

10 December 2018

L

A great deal for long-term rental

I rented the picket 4G wifi for 3 months for use in rural okayama and found the connection and convenience to be absolutely wonderful. At first I was only going to rent a sim card, but in fact my phone was too old and foreign to work on Japanese networks. Because I was there for so long, the non-advertised deal for long term router rental was ideal for me! at about £49/month I was able to let others use my connection, and with so many GB that I could freely watch youtube and run updates and play pokemon (all heavy on data) - I had no problem using skype and VoIP services either! Truly recommended !

Ordered product:  Pocket WiFi 4G wifi

- Lana B.

10 December 2018

T

Nesessary thing in travel

Fully justified expectations! It's easy to travel when there are all day wi-fi router in your pocket! It was easy to recieve, carry and return the device. Good quality and internet speed. Wish I have the same service in every country of the world. Thank you very much!

Ordered product:  Pocket WiFi 50GB wifi

- tatiana k.    RU

10 December 2018

Satisfied

The product arrived as expexted, 10MB was enough for 2 phones. I'd recommend to my friends .

Ordered product:  Pocket WiFi 10GB wifi

- 立花 満.    BR

10 December 2018

S

PERFECT

The pocket wifi worked like a charm! Easy to collect as soon as you land at the airport & works straight away. Very fast and battery lasted a while. Also comes with a portable battery that is small and convenient. Return is very easy as well!

Ordered product:  Pocket WiFi 25GB wifi

- Sophie N.    AU

10 December 2018

L

Simple to use

eConnect delivered this to my hotel, so it was ready to pick up as soon as I checked in. The device is very easy to use and has full English instructions. I never had an issue with the internet cutting out and it worked perfectly in Tokyo and Osaka. Good battery life, and the product also comes with a portable charger just in case, which is handy!

Ordered product:  Pocket WiFi 4G wifi

- Lance M.    AU

09 December 2018

G

Simple and easy!

Simple and easy process! Ordered online, pocket wifi to be delivered to Kansai International Airport a few days prior our arrival. Provided ID to collect package at Post Office within Airport terminal. Was able to active and use straight away. Allowance of 24GB was plenty for our 14 day trip. Returned the pocket wifi at a post box in Narita International Airport terminal. Recommended!

Ordered product:  Pocket WiFi 4G wifi

- Gerald Kim Huat M.    AU

09 December 2018

F

good travel companion

I did not have any problem using pocket WiFi>before i came in japan i was a little worried about finding my bearings but with this pocket WiFi everything was all right, it is very easy to use, the battery lasts all day, I had internet everywhere. I am very pleased with this experience.
Thank you very much

Ordered product:  Pocket WiFi 4G wifi

- Filip G.    RO

08 December 2018

Thank You Letters We Received

 THANK YOU VERY MUCH...

THANK YOU VERY MUCH
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!

THANK YOU SO MUCH! T...

THANK YOU SO MUCH!
THIS WAS GREAT!!

Brilliant service I ...

Brilliant service I was very impressed.
This made my trip much easier. Worked everywhere.

We appreciated your ...

We appreciated your service so much while we were traveling through Japan!
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...

Thank you!! I'll use...

Thank you!!
I'll use e-Connect again & again & again.

<p>Thank you so much...

Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.

Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,

<p>absolutely awesom...

absolutely awesome service.
The perfect way to stay connected in Japan.

Definitely will use this again!

THANKS SO MUCH! GREA...

THANKS SO MUCH!
GREAT SERVICE

Thank you! - Happy -...

Thank you!
- Happy -

....

.

<p>
Thanks for this...

Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.

ありがとうございました! (Arigato gozaimashita!)
Cheers,

THANK YOU! WIFI WAS ...

THANK YOU!
WIFI WAS ALWAYS ON, FAST!!!

Thank you for provid...

Thank you for providing an affordable, reliable & convenient service!
We would not have been able to make it around Japan without it!
Thanks,

Thank you. This is a...

Thank you.
This is a great service, and very reliable connection.

<p>Thank you Arigato...

Thank you
Arigatou gozaimasu

:-)

Thank-you Letters

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