Reviews

Discover what our customers are saying about their experience.

5/5

Excelent device.

I've rented a pocket WiFi and it had worked very well during all days, everywhere. The speed was so high and that device helped a lot. I strongly recommend renting a pocket wifi at your journey.

Diogenes Carvalho de O.
Rented a Economy Plan
in 28 Feb 2020
5/5

Convenient, economic, easy to use

The Pocket Wi-Fi device was conveniently delivered to us at the Narita airport Post Office upon our arrival. Set up was easy, its use kept us connected throughout our trip. The provided backup battery was a nice touch. The Wi-Fi unit meant we didn’t need to pay for international data with our ATT service, resulting in substantial savings.

DANIEL BRIAN W.
Rented a Premium Plan
in 28 Feb 2020
5/5

Perfect for traveling!

The Pocket wifi was super convenient to have, especially in a country where there is a language barrier. Easy pick-up, set-up and return! I would definitely recommend having pocket wifi with you and eConnect made it really easy ! It's even easier if you order ahead of time!

Florence L.
Rented a Premium Plan
in 28 Feb 2020
5/5

Don't hesitate.

Perfect. Streaming broadband. All over Japan. Couldn't be happier. Bought the monster plan - 100GB Data Allowance (4G/LTE Speed Guaranteed) - Unlimited Less than 10000yen for two weeks. Perfect.

Calum H.
Rented a Monster Plan
in 27 Feb 2020
5/5

Perfect

Very useful device and good service

SURIN A.
Rented a Premium Plan
in 26 Feb 2020
5/5

Perfect for travelling

Was deciding between a sim between two or a pocket Wi-Fi, it was cheaper with better data allowances (No such thing as unlimited!) and more convenient to have the hotspot. Range is great too even in stores so we didn't have to be tied at the hip.

John W.
Rented a Premium Plan
in 25 Feb 2020
5/5

Best Service

I rent the pocket WIFI Premium Plan and it was perfect, helped a lot. Very happied to rent this. best Camila

Camila S.
Rented a Premium Plan
in 25 Feb 2020
5/5

Easy

We found the pocket wifi super easy to use. It was waiting for us at our hotel when we arrived and we dropped it at the airport on our way out. We would've been lost without it. It made it possible to navigate, translate, research and keep in touch.

jen c.
Rented a Premium Plan
in 25 Feb 2020
5/5

Super Easy to Order and Use

For my 14 days in Japan, I ordered the WiFi Router from eConnect. It was delivered to the Post Office in Narita Terminal 1, and it was super easy to set up and use. The accompanying power bank was slim and nice, although it does take a while to recharge. The WIFI performance overall was very good, and I was in both city as well as the mountains and on the Shinkansen. For my next trip to Japan I would certainly order this again!

James S.
Rented a Pocket WiFi Premium
in 24 Feb 2020
5/5

Easy to use, reliable.

Rented for 7 days while in Hokkaido for two people. We used it while skiing is the mountains, in Otaru, and in Sapporo. We always had fast WiFi connection, and the battery lasted all day. Mailing back the device was very simple. I would use again.

Amy L.
Rented a Monster Plan
in 24 Feb 2020
5/5

Pocket wifi for travel

To order online and get the pocket wifi delivered to our hotel on our arrival was excellent. Easy to follow instructions and 50gb covered us for 15 days. Then post back in replied paid envelope at airport so easy. Definitely recommend.

Elizabeth P.
Rented a Premium Plan
in 24 Feb 2020
5/5

Perfect speed and amount of data

I rented this pocket wifi for almost 1 month, with 50 gb of data. We used it daily, watching videos, using google maps, etc. We just used half of the gb. It's a very good amount even for medium-heavy users (except if you upload videos or something like that). The speed was always on point, even on subway and highways.

Patricio Morales P.
Rented a Premium Plan
in 22 Feb 2020
5/5

Best ever

This was the best purchase I made on my trip, Yes that's a big call, but it was everything that was expected. Perfect for my trip

Cali-Ann Maree P.
Rented a Premium Plan
in 22 Feb 2020
4/5

Good device and easy to use

We rent the 50 GB plan for 23 days, we were in 4 people and we used only 1GB per/day (using freely: instagram posts, facebook, Netflix, youtube, google maps, etc). The speedy was good (but not the fastest). At the end, 10 GB were left without using

Daniella Yuri M.
Rented a Premium Plan
in 22 Feb 2020
5/5

Perfect travelers device

Worked great! No issues! 4 of us traveling shared it! Thanks econnect

kevin o.
Rented a Premium Plan
in 19 Feb 2020
5/5

Great Device

We had a great experience connecting everywhere we go from Narita to Tokyo. Highly recommended.

Leonides Santa A.
Rented a Economy Plan
in 19 Feb 2020
5/5

Excellent Wifi

We used eConnect for 3 weeks and it was absolutely brilliant. Connectivity was really good, only occasionally lost on the metro which was to be expected! It comes with a portable charger too which was great. Very easy to use and great service, would highly recommend!

Lillian F.
Rented a Premium Plan
in 19 Feb 2020
5/5

Perfect solution for data in Japan

I decided to get a pocket wifi for my trip to Japan rather than risk having compatability problems with a SIM card in my phone. eConnect was an excellent solution. Pickup at the airport was a breeze and the 10gb package I bought was more than sufficient for my 7 day stay. The unit always had a strong signal and kept it's charge almost all day. The power pack it came with came in handy occasionally, but I mostly used to charge my phone rather than the wifi unit! Drop off was also simple, I used the wifi all the way to the airport, then dropped the return package in the mailbox before going through security. I highly recommend eConnect for any trip to Japan.

Lynn Alison C.
Rented a Economy Plan
in 17 Feb 2020
5/5

Wonderful

Nice

Olga A.
Rented a Economy Plan
in 16 Feb 2020
5/5

Excellent

Worked well in Tokyo and throughout Sapporo and Asahikawa in Jan/February.

Stefanie Van L.
Rented a Premium Plan
in 14 Feb 2020

Thank You Notes

Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)

THANK YOU VERY MUCH
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THANK YOU SO MUCH!
THIS WAS GREAT!!
Brilliant service I was very impressed.
This made my trip much easier. Worked everywhere.
We appreciated your service so much while we were traveling through Japan!
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
Thank you!!
I'll use e-Connect again & again & again.

Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.

Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,

absolutely awesome service.
The perfect way to stay connected in Japan.

Definitely will use this again!

THANKS SO MUCH!
GREAT SERVICE
Thank you!
- Happy -
.

Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.

ありがとうございました! (Arigato gozaimashita!)
Cheers,

THANK YOU!
WIFI WAS ALWAYS ON, FAST!!!
Thank you for providing an affordable, reliable & convenient service!
We would not have been able to make it around Japan without it!
Thanks,
Thank you.
This is a great service, and very reliable connection.

Thank you
Arigatou gozaimasu

:-)