Reviews
Discover what our customers are saying about their experience.
All in all very useful for travelling, ...
... if you remember to take the device along with you every time you leave the house. We found that battery life could have lasted a bit longer, and speed could have been a bit faster. Delivery and return process was smooth and very well organized. Would use it again on a next visit to Japan.
Best thing for travelers!
My friend, who went to Japan last year recommended this product. I researched a few different options and this one was the cheapest among pocket Wi-Fi. I'm surprised it was cheaper than the most popular options that were recommended by all the YouTube travel channels. This was extremely easy. I just had to type in my hotel address and they delivered it to my hotel. I paid for 50 GB and I think me and my wife only went through about 35 in 10 days. The battery would last about 6-10 hours depending on our usage so sometimes we would have to recharge it during the day. No big deal sometimes we wouldn't need it or if we were at the hotel we would use hotel Wi-Fi. We would also charge it overnight and we were always good to go the next day.
Indispensabile
La ricezione praticamente ovunque anche in metropolitana e quasi sempre ottima. Fantastico il servizio completo: -dotazione con Power bank e cavo di alimentazione; -busta preaffrancata per la restituzione; -restituzione super facile imbucando tutto nelle cassette postali. Unico punto migliorabile la consegna in aeroporto: se si arriva nel terminal 3 bisogna spostarsi nell' altro terminal per il ritiro presso l'ufficio postale (uno straniero appena arrivato ha bisogno subito di Internet e spostarsi è complicato anche per la lingua) Comunque grazie infinite, siete stati indispensabili e professionali Laura
Pocket Wi-Fi
I found pocket WiFi an excellent support during my journey in Japan. It was like a faithful friend that helped me generously anytime I needed it.
Thanks for everything!
You helped make our stay in Japan even more wonderful!
Perfect Way To Stay Online Whilst Traveling
Using eConnect's Pocket WiFi was the perfect way for my wife and I stay online and in-touch whilst we travelled Japan for 2 weeks. Using Pocket WiFi allowed us to venture around together or by ourselves and have access to apps like WhatsApp or Messenger to stay in touch with each other or family back, as well as use Google Maps to help navigate the cities and the train system with ease. We will definitely be using eConnect Pocket WiFi on our next visit to Japan.
So perfect it was almost invisible
On my last trip to Japan (solo) in 2017, I hired a pocket wifi unit, and was happy with how it performed. This trip, with my wife this time, we wanted to be able to be connected wherever we were. After using a SIM in Italy last year, we were less than impressed with that process. I went looking for good reviews for pocket wifi, and eConnect was always the front runner. After 3 weeks of constant use, we can say that it was brilliant. All that was needed was a recharge overnight, and it worked flawlessly, even in the mountains of the Nakasendo. We were totally happy with the unit, and the service from eConnect.
Made me feel safe
In big countries, you need something like that, a WiFi with you all the time, it makes you feel safe and not alone. It was shared by 2 people. Thank you.
Perfect wi fi
Many thanks for the router, there were no any troubles with the Internet during 11 days of the trip. It was easy and quick to pick it it up during check in in the hotel as well as dropping it in a post box in the Narita airport. I strongly recommend to use it.
Pocket WiFi Convert
I'm a first time user of Pocket WiFi. I am sold on its use and will never use an expensive, less reliable, mobile service provider travel plan again. My eConnect Pocket WiFi was shipped to my hotel and was available upon my checkin. It was easy to set up, performed fantastically throughout my entire trip, and was way less expensive than my mobile provider's foreign travel plan. eConnect provided prepaid return shipping materials, which made returning the device at the end of my trip a breeze.
Easy to use
It is easy to use. After 1 day you have to recharge it. Ideal when you want internet during your trip. I recommend this pocket WiFi!
Dependable wifi router
Great experience. The router delivered to our hotel pre check-in, on time. The return envelope to return at airport postbox was convenient. Easy to use one button on. It worked reliably, eg from Tokyo metro to island, and was connected up to 3 phones. The inclusion of battery pack was a life saver, for the long days, it can also top up your phone too. You learn to turn off maps and wifi to prevent router battery drain, the router goes into off when no active connections, so needs a tap on. The wifi router becomes quite warm, so kept on outer area of rucksack, with pouch zipped a bit open. Recommended service, would use again.
It worked great, I'm very satisfied
It worked great, I'm very satisfied. Thank you!
Works perfectly
Use it through 26 days, from sapporo to hiroshima, and works flawlessly. The free powerbank is great too.
Used in Wakayama and Kumano Kodo
Got 20Gb package which was more than adequate for 24 days with one user. Coverage was in cities, towns and countryside generally. No reception in most remote parts of Kumano Kodo hike. But other people on the hike had similar experience with their different brands. Overall pretty satisfied.
Just perfect! Works really excelent.
I rented this modem and was completely satisfied. I deeply recomend it. Great.
Fast and reliable
I was really impressed with the quality of the pocket wifi. I don't think I encountered any gaps in connection for the whole trip. Very pleased overall.
Very easy in use, good coverage.
I would recommend this Mifi to everyone travelling around in Japan. Easy user interface, very good coverage, even in the mountains. Our device was correctly delivered to our first hotel, on time.
Great Trip With My Pocket Wifi Premium Plan
My month long trip to Japan was worry free with my eConnect Pocket Wifi Premium Plan. No matter where I was, in a city or hiking in the mountains, I was always connected.
pratique et très simple à utiliser
objet très facile à utiliser et éléments d'explication très bien faits. livraison parfaite et service client réactif et efficace
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)