Reviews
Discover what our customers are saying about their experience.
It worked great
The device worked perfectly almost everywhere. Excellent price-quality ratio compared to other companies. They provide a power bank to charge it if you are using it all day. Easy to return it via mail box. Overall definitely recommended.
Fantastic Wi-Fi Service!
⭐⭐⭐⭐⭐ Rented Pocket WiFi Premium Plan from econnectjapan.com in April and was absolutely thrilled with the service! Everything worked perfectly, and the process was seamless. Can't wait to use them again for my next trip—hoping for a promo code to make it even sweeter!
Order number ECJW09231719
works perfectly even with 8 people, used in Tokyo, Osaka, Kyoto and Hiroshima
Unlimited internet plan works
Thank you for the opportunity to rent your device! The unlimited internet plan did work. The only inconvenience was that the battery of the device was quite weak, and every day after a few hours I had to connect a powerbank to the wifi device. Otherwise, everything was excellent. Thank you!
very good and reliable
The pocket wifi was a great help on our trip to Japan and was the best price that I found. It was at our hotel the night we arrived. Great service.
Ok
Delivery was prompt and easy to set up. Only downfall was speed of connection. I found it was way too slow sometimes. Otherwise all good.
Pocket Wi-Fi
Quick to pick up from airport and return. Simple to connect and made our holiday to Japan so much easier. 100% recommend. Excellent product.
The perfect solution
We are a family of three and this service was perfect for us. We were always connected with the expected speed everywhere
Reliable service, easy pickup and drop-off
I'm 100 % satisfied! The package was sent to my accommodation and the drop-off to the post box was trivial. Over my whole stay in Japan the WiFi service was impeccable and the included power bank allowed for having the device on for several days without recharging. I wholeheartedly recommend!
Perfetto
Perfetto di facile utilizzo molto pratico per più fispositivi
Heel handig
Ik had een wifi kastje besteld voor mijn vakantie in Japan. Het werd netjes geleverd in mijn hotel. Het pakketje bevatte het wifi apparaatje en snoer, een power en bank twee opbergtasjes. Ook zat er een duidelijke uitleg bij hoe je het moest gebruiken. Mijn reisgenoot en ik hebben 10 dagen prima gebruik kunnen maken van de wifi. Het wifi apparaat was meestal rond een uur of vier in de middag leeg, maar door de bijgeleverde power bank was dat geen probleem. Ik zou dit iedereen aanraden die naar Japan reist.
Convenient
This service was both convenient and reliable. We ordered online and had the device delivered to our airbnb. Received email reminders with instructions for returning the device. Simply drop in a mail box. I would recommend this service.
Easy to drop
Great service.if it could have get at the international airport itself will be more convenient to the first time coming foreigners.But it's good
Useful device
I had no problems using this device, however, it seemed to lose battery power very quickly. One moment, it showed full power, but after only a few minutes' use, it showed almost empty. Just had to charge it up lots of times.
What a perfect solution for travellers from abroad
Very good device. We enjoyed it very much. Good and stabile internet connection. Powerbank is necessary but that device was included.
Indispensible for Travel in Japan
The package was waiting at our hotel when we arrived. It worked perfectly through the country and on our ship when it was in ports. Left the return package with the concierge when we departed. Wouldn't travel there without one.
Worked as advertised
Used mainly for directions when in cities in Japan: point to point from hotel to temples, train stations, etc. Waiting at our hotel when we arrived, easy to drop in a postbox before leaving. I preferred the old smaller packaging, rather than the two grey zippered cloth storage containers.
A1 Travel Accessory
WiFi device + back-up power bank were waiting for us on arrivak at Tokyo hotel check-in as promised. Fired up instantly with terrific connection and stayed connected long after we lost sight of land on 19 nights of a cruise through southern Japanese islands. Connection always resumed every time we got near our 12 separate daily port stays and was great mapping out all our land excursions to the interior as well as on demand Safari/Google enquiries, picking up all emails, Whatsapps and messaging. By disabling my SIM stayed in touch with everyone everwhere without any global roaming at all.
Excelente WiFi Poket
Contratamos un WiFi poket para 4 personas y nos funciono perfecto los 15 días que lo ocupamos. Totalmente recomendable.
Value for Money.
During a 12 day cruise around Japan and visiting South Korea for 1 day, our Wifi requirements were minimal and did not warrant the expensive options offered by the Ship. The Pocket Wifi was excellent value saving us at least 90% in cost. Only a couple of days when we were out of range of a signal from Japan that we had no Wifi. Very happy with Pocket Wifi.
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)