We may collect the following types of information when you interact with our website and services:

• Personal Information: This includes your name, email address, and nationality when you place an order on our website.
• Technical Information: This includes your IP address, browser type, operating system, and other related information when you visit our website or contact us via our contact form.

We use the information we collect to:

• Improve user experience on our website.
• Communicate important information and updates.
• Implement campaigns, session time-out, and other website features.
• Provide enhanced customer service.

We do not sell, distribute, or lease your personal information to third parties without your consent. However, we may share your information without your permission in exceptional circumstances, such as when we reasonably believe that you may have violated the law or when disclosure is allowed under relevant laws, including data protection laws.

You have the right to request the correction of any inaccurate personal data we hold about you. You may also request the deletion of your personal data, unless applicable laws and regulations require us to retain it.

We offer paid products and services on our website. For payment processing, we use third-party services.

We do not store or collect your payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their respective Privacy Policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:
Stripe: Their Privacy Policy can be viewed at stripe.com
PayPal: Their Privacy Policy can be viewed at www.paypal.com

Our website or emails may contain links to other websites of interest. However, we do not have control over these external websites and cannot be responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this Privacy Policy. We encourage you to exercise caution and review the privacy policies applicable to the websites in question.

If you submit comments or reviews to our website, please be aware that your first name and/or nationality may be visible to other users in order to ensure and enhance the authenticity of the comments or reviews. We will not display critical personal information, such as your email address, on our website.

We reserve the right to modify this Privacy Policy at any time. We encourage you to review it frequently for any changes or updates. Changes and clarifications will take effect immediately upon their posting on the website.

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, you can contact us using our contact form or by sending an email to info[at]econnectjapan.com.