At eConnect Japan Inc. (hereinafter "we" or "us"), we understand the importance of personal information and we take your privacy very seriously. It is a major concern for us that your personal data is treated in a responsible manner and in compliance with legal requirements.

So have a look at the following policy statements to understand the personal information processing better. By using our website (hereinafter "the website") and services, you are agreeing to our Privacy Policy and approve of our processing of your personal data.

What we collect

When you place an order on our website, we collect your name, email address, and nationality. When you visit our website or contact us via our contact form, we collect your IP address, browser information, and operating system information.

What we do with the information we gather

  • Provision of better user experiences on our website.
  • Notification of important information.
  • Implementation of campaigns, session time-out, etc.
  • Provision of better customer service.

Do you share my information with third-parties?

We do not sell, distribute or lease any personal information we gather relating to our customers to third parties unless we have your permission.
In exceptional circumstances, we might share your information without your permission if we reasonably believe you might be breaking or might have broken the law and such disclosure is allowed under the relevant laws, including data protection law.

Your rights

You have the right to request the correction of incorrect personal data. You may also demand the deletion of your personal data unless the applicable laws and regulations oblige us to store your personal data.


We provide paid products and/or services. We use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:
Stripe: Their Privacy Policy can be viewed at
PayPal: Their Privacy Policy can be viewed at

Links to other websites

Sometimes our website or emails may contain links to other websites of interest. However, you should note that we do not have any control over that other website and cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Links to third party sites

Our site may contain links to external sites. We are not responsible for the privacy practices, or the content, of those sites.

User content posted to the website

If you submit comments or reviews to the website, you should be aware that your name and/or nationality might be visible on the website. This is to ensure and enhance the authenticity of the comments or the reviews. Any critical personal information such as email address will not be visible.

Change to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

How you can contact us

If you have any questions or concerns, you can contact us via our contact form or simply send us an email at .