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- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 2 carrying cases
- Prepaid return envelope
Great price and easy to use
Appreciated that they wrote out in Japanese what to show the post office and that the return envelope was already filled out. Super easy and trouble free, would use again.
The pocket wifi was very important to our trip and works all the time. I really enjoy it. Thank you for your service
Pick up and drop off much easier than expected
The pick up and drop off experience was much easier than I expected. All we had to do was pick it up from the post office within the airport and drop it off at the same post office right before our return flight. The speeds on the wifi were decent and the battery on the device is good enough to last most of the day out. With the portable power bank you shouldn't have any issues. Only time the device ran out of power for me was when I forgot to bring the power bank with me and was out for 12+ hours.
Fast convenient and super easy to use.
Considerate, friendly service.
Easy to use but can eat data
Unlike most people I wasn't travelling but live in Japan. I wanted wifi for a hospital stay. The package arrived early, 'did what it said on the tin' and was easy to set up. Messaging and internet searching was good and didn't seem to use that much data but video calls, and even small amounts (10 minutes a day) of youtube watching ate data really quickly so be aware. (I found it got through data faster than the amounts pro data that I usually use at home, which doesn't make sense but...) For the price I was expecting to be able to do more video calls so 3 star. For ease of use and simplicity of the product 5 star. There for overall 4 star.
Shipping & Delivery
- We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
- You select your preferred pick up location during the checkout process.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking link.
How does Pick up & Return work?
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. How good is the coverage of Pocket WiFi device?
All our Pocket WiFi models have good coverage throughout Japan covering more than 99% of the population, so most places an ordinary traveler will go should not have any issues with coverage.
Q. Can I rent Pocket WiFi in the airport?
Unfortunately, due to high airport taxes, we do not offer Pocket WiFi rentals at the airport. However, with just a little preplanning, you can have your Pocket WiFi waiting for you at the airport of your choice. Visit Pick Up & Return page for the available pick up options.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
We need to check availability.
Please send us a Last-Minute Request from the button below.
Note that the following pickup locations are not available for your requested pickup date.
- New Chitose Airport (CTS)
We need to check your pickup location first.
Where would you like to have it delivered?
This product is out of stock on the selected date...