Reviews
Discover what our customers are saying about their experience.
Pocket wifi
Excellent internet connection - Even though we were in a remote area, we still got an internet connection compared to the e-sim (1 member of our group used e-sim). The only downfall was that it drained the battery so quickly. For a day, I have to charged few times.
Wonderful service.
I used eConnect for my first trip to Japan due to a recommendation from a traveler friend. The pocket wifi device was easy to set up and gave me fantastic service to my phone, allowing me to use it for navigation. It came with a battery pack and a charging cable so I didn't have to worry about it running out of power. Returning it was equally easy, as they provided an envelope that allowed me to mail the hardware back to the company from the airport. I did not have to pay for postage. I definitely recommend this as an alternate option for travelers who do not wish to purchase a SIM card for their phone.
Econnect is the way to go!
We were very happy with the wifi service within our travels throughout Japan. We never encountered any difficulties with the wi fi connectivity and service. This is my 2nd time using econnect and I will use it everytime I visit Japan. It was waiting for me when I got to Japan and it was very easy to return the devices. Thank you!
Pocket WiFi help on your way
Of you don’t leave it in your hotel room pocketwifi plus powerbook helpster you on your way and e-mailers you to take pictures all day. But most important: Fins your way in a country wherry language spoken or written is a mystery. I enjoyrd itvduring my there weeks in Japan
Simple and effective
An excellent data option for my family of 4 while travelling in Japan. Much more economical than getting 4 different sims. Great coverage no matter where we were, could connect plenty of devices at once, unlimited data, and usually just needed the one charge up during a full day and night of use (a power bank is included). Very smooth pick up and return process.
Great service!
For my 2 week trip I rented the pocket wifi and was impressed by how easy and convenient it was to use. I could easily use the device for 6-7 hours despite the instructions saying charging was required every 3-4 hours. Reception was good in every location. I would definitely recommend! :)
Japan holiday
Good coverage in all places visited. You do need to remember to power up after 3-4hrs constant use. Used alot with google maps so for 14days 20gb was just about right, and also connected up to 3 devices. Thanks econnect, i recommend this for an easy & stress free solution.
Very convenient and easy to use
I would use this service again! Super convenient and easy process. Very fairly priced for a longer-term rental. No issues with connectivity at all. The package was waiting for me at the hotel. It came with a complementary power bank (which was super convenient for keeping the Wi-Fi charged, as it barely has enough battery for a full day). Easy to ship it back from the airport with the provided envelope.
Wifi Japan
For my 2 weeks holiday I rented your pocket Wifi and I am very happy that I did.I could easily pick it up at the hotel and it was easy to send it back. I really enjoyed its use and I would certaintly recommend the rent of this device. Excellent service that made my stay in Japan complete. Thank you so much.
Wifi everywhere
For easy visiting Japan you need Google maps, Google translate, and other tools. Thanks to a Wifi box you have Wifi erverywhere and can visit easy on your own. Is a small box you can put in your pocket, so easy to transport. Also easy to use for non IT experts.
Easy access
I rented a pocket WiFi from eConnect for the first time. It was easy to pick up from the post office at the airport and WiFi worked fine. There was a few times it went out for no reason but I managed to reboot and reset without any difficulties. The rental price is fair compared to the other rental companies. I recommend this company to anyone.
Excelent choice
Very usefull and practical for a couple
WiFi Japan
Makkelijk in gebruik. Overal bereik gehad.
Everything was excellent
Came to the hotel and the router was waiting for me there. The speed was perfect; 3 users didn’t feel any freezing while surfing and watching YouTube. Coverage was fine—from Tokaido to Fukuoka and from big cities to villages everywhere we were in. Definitely would use it again.
Great value!
This pocket WiFi worked well for us. The price was fair. The battery life of the WiFi is not sufficient for the day, but they provide a battery backup and that did the job. Definitely would use this service again next time we're in Japan.
Pocket WiFi
Two of us relied on the pocket WiFi for our two weeks in Japan recently and found it the perfect solution for our needs. We'd use it again in an instant.
WIFI router for rent
Good afternoon! Thank you for your excellent work and service. My family was very satisfied. It was very convenient to pick up and return the router at the airport.
Very convenient
We used eConnect for 6 days and it was very convenient to share the internet for me and my family. I will recommend this service to my friends.
Great Alternative
Speed was great. We got 7GB for 2 weeks and we still got 3GB remaining. Basic navigation, googling stuff, uploading pix, watching some YouTube.
Tout ok
Hormis quelques très petites coupures assez rarement aucun souci .
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)