Reviews
Discover what our customers are saying about their experience.
Easy to use and fast service
This Pocket WiFi had a good price for its Premium Plan and was easy to order and use, even for a non-Japanese speaker. I was having trouble with online ordering for nearly every other Pocket WiFi service I could find, but this one worked perfectly. The connection was consistently fast no matter where I went in Japan.
Does exactly what it's meant to.
Easy to use, was waiting for me to collect at my hotel reception. Used 3 devices on it for a week, used approximately 11GB of my 20GB allowance. Sometimes had to restart it but not a big deal. It did some to struggle with heat (visit was in Aug, approx 40°c) and drain battery quite fast but the supplied battery bank was sufficient. Will definitely use again and have recommended to over people.
Good connection, easy to connect.
It was a good feeling to know that you can go online everytime you want or everytime you need it. Especially using google maps and google translate. It's smaal so it doesn't take much place in your pocket or bag. We, a family of four, were in Japan for 28 days and had 100gb wifi. We used about 60gb. I'd do it again, no doubt.
Works mostly great!
Good speeds, works everywhere. No complaints on that score. The only complaint is poor battery life. Gives out after a couple hours of use. They do give you a power bank and cable to overcome this, but now it's 2 more things to carry around everywhere. But for those of us who can't do esims, this is a great option.
Kudos to eConnect.
We provided an incorrect hotel address, but eConnect ultimately ensured we could still connect to the Wi-Fi router.
Two thumbs up
Everything went exactly as expected. Thank you for keeping us connected during our trip!
Keeping connected
Pocket WiFi was ideal for my recent trip to Japan. The 14 day plan was just what I needed and worked right from the start without a problem. Pocket WiFi, allowed me to stay connected to the internet and able to use my phone for direction's, recommendations and even navigate the train and subway system in Tokyo. It’s small compact and did everything you promised. I was part of an educational group of college students. Several of them also used pocket Wi-Fi and I think we would all agree that it made our trip even smoother..
Very easy and great value
They delivered direct the my hotel which made it super easy. Set up was simple and speeds were excellent paired with great coverage.
ready at arrivel, great connectivity at a superb price
just works! What more do you want?
L'outil indispensable au Japon
Le pocket Wifi est LA solution pour rester connecté au Japon. En effet, un accès à internet est indispensable dès que l'on sort des grandes agglomérations type Tokyo ou Osaka. Il permet de connecter tous les appareils de la tribu sans limitation car les forfaits de consommation proposés sont larges et suffisants. J'apprécie également de retrouver le colis dès mon arrivée à l'hôtel et la possibilité de le déposer à l'aéroport juste avant de quitter le Japon.
Soddisfatta
Ho affittato la pochet wifi per 13 giorni me la sono fatta consegnare all'hotel di arrivo che e stato precedentemente cambiato e sono riusciti a farmelo arrivare nel nuovo hotel mediante avviso tramite mail. Mi hanno consegnato il pacco al check in con tutto l'occorrente l'ho collegato facilmente e alla fine del noleggio ho solo dovuto imbucare il tutto in una busta,datami da loro, nel kit in una buca postale.
Greta experience
Great experience. It was essential, excellent coverage everywhere. Easy and convenience. Highly recommended.
Amazing service
It worked great throughout Japan. We used it on two devices without any issues. Pickup and delivery were very easy. Highly recommended!
Enjoyed the connection.
Everything worked fine. The device is easy to use with a suitable power bank. Occasionally didn't have signal in remote areas as the forest or Mt. Fuji. Works like a charm in Shinkansen.
Thanks for the internet!
Everything was organized at the highest level, the router worked perfectly. Thank you for your help during the trip!
Useful, easy, convenient
it has been very easy to use and manage. good price and great service.
it simply worked
it simply worked.
Easy to use, fast connection
Devery and return very practical. Good and stable internet connection. Don't forget to take the battery pack with you because the device's internal battery doesn't last for more than 6-7 hours.
All great
Everything went up smoothly. The pocket Wifi was delivered to the desired address, it worked really well during my stay (and I travelled around) and returning it was really easy. I wish there was a guide, though, where you can choose the amount of data depending on the kind of usage you want to give the Wifi. In my case, I chose a much bigger plan than what I ended up needing.
Very convenient and reliable
Worked well, battery went low a bit fast but even a powerbar was included free of charge so also this issue was solved. Fast good internet that worked perfectly with several cellphones connected at the same time. Great value for money and easy to pick up and drop off at the airport
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)