Reviews
Discover what our customers are saying about their experience.
Excelente WiFi Poket
Contratamos un WiFi poket para 4 personas y nos funciono perfecto los 15 días que lo ocupamos. Totalmente recomendable.
Value for Money.
During a 12 day cruise around Japan and visiting South Korea for 1 day, our Wifi requirements were minimal and did not warrant the expensive options offered by the Ship. The Pocket Wifi was excellent value saving us at least 90% in cost. Only a couple of days when we were out of range of a signal from Japan that we had no Wifi. Very happy with Pocket Wifi.
Battery
Battery life is not long enough. It is fully charged in the morning but usually in the early afternoon, battery needs recharge, also the device was hot while in use. The connection was good all the time.
Excellent value for money
The pocket wifi was delivered to our hotel a couple of days before our arrival. We got a track & trace and were updated where our package was at all time. It comes with the necessary attributes (cable, plug, case, powerbank). We had good wifi all the time. Just keep attention to the battery of the pocket wifi because it dies quickly (hence the powerbank). We would definitely recommend!
Worked great
Was at our hotel on arrival as requested. Worked well everywhere we went. Tokyo, Nagoya, osaka, hiroshima, mirajima, kyoto. Clear instructions. Easy to post back once at airport before departure and done with it.
extremely useful gadget
I was able to use the pocket wifi router with my American smartphone and run google maps and messaging apps. It was a lifesaver while I was in Japan.
Internet in your Pocket
This is a must when traveling in Japan. Best decision to rent one for week!
Ok
Delivery was prompt and easy to set up. Only downfall was speed of connection. I found it was way too slow sometimes. Otherwise all good.
Pocket Wi-Fi
Quick to pick up from airport and return. Simple to connect and made our holiday to Japan so much easier. 100% recommend. Excellent product.
Янко Маджаров
Thank you for the good connection... My family, had a perfect Internet connection throughout our trip... Lasted 11 days in your beautiful country Japan... Everything was perfect and our connection was perfect the whole time... Thank you... I already recommend you to my friends and acquaintances who want to visit Japan in the future...
Good choice
Had the gadget for 2 Weeks. Very important for a holiday in Japan so that you have data to use Google Translation and Maps plus Mode. I did not like that you cant See how mich data you actually Use. Service was fine otherwise.
GIAPPONE 2025
Il pocket WiFi mi è stato utilissimo in Giappone dove avere una connessione continua ed efficiente è determinante per la ricerca di strade, negozi, ristoranti e poter comunicare in ogni momento con amici e persone care inviando anche post o video. Funziona benissimo ed è semplice nell'uso, lo consiglio vivamente a tutti!!
Easy to use and reliable
I loved using the pocket WiFi device we had private and reliable internet at all times. I bought the monster plan but it was too much data we ended up using half of the data in two weeks with 3 phones. I still served a lot of money not using my phone company day plan.
Neat and handy
We were able to collect at our first hotel. That was nicely planned. For the useage it's quite simple, we even got a power brick to change the device if it ran our of battery, not sure if it was with the order. Very rarely during our trip my wifi pocket had a slight bug, but in the manual it stated to just do a reset, which sort out the issue. For sending it back, it was very clear instructions and was also able to find a postbox at the airport. Would use it again!
Easy to drop
Great service.if it could have get at the international airport itself will be more convenient to the first time coming foreigners.But it's good
Useful device
I had no problems using this device, however, it seemed to lose battery power very quickly. One moment, it showed full power, but after only a few minutes' use, it showed almost empty. Just had to charge it up lots of times.
Worth it
I really liked it. The internet was fast.
Perfect pocket wifi
We arranged to have the wifi sent to our first hotel and it was there for when we checked in,the set up was a breeze and we had zero problems,the drop off at the airport was very easy enabling us to have wifi until the very last minute of our travels,can recommend this company and will use them again if we come back to Japan( google is your best friend in Japan especially maps)
High quality service
Everything was perfect since the delivery of the pocket wifi to our hotel, until the end of the use. We got a notice with instructions of how to use the pocket wifi and how to send it back with the prepaid enveloppe. I hightly recommand Econnect Japan !
Realiable
It's the second time I choose this pocket WiFi for my travel and it always worker perfectly. The instructions were clear and everything important was provided. Surely there will be a third time!
Thank You Notes
Here are some of the thank-you notes we received from our customers. They really mean a lot to us :)
INTERNET SERVICE WAS OUTSTANDING!! A+++ :-) !!
THIS WAS GREAT!!
This made my trip much easier. Worked everywhere.
We would recommend this service to anyone who is coming to Japan!
Everything works so well for us!
Thank you and kind regards from...
I'll use e-Connect again & again & again.
Thank you so much for the wonderful service.
Internet has been great, and my family had an enjoyable time in Japan.
I'd highly recommend it to my friends.
Thanks once again for everything. I really appreciate it.
Have a good day!
Sincerely,
absolutely awesome service.
The perfect way to stay connected in Japan.
Definitely will use this again!
GREAT SERVICE
- Happy -
Thanks for this! Super handy and worked perfectly.
Will definitely recommend to friends and family.
ありがとうございました！ (Arigato gozaimashita!)
Cheers,
WIFI WAS ALWAYS ON, FAST!!!
We would not have been able to make it around Japan without it!
Thanks,
This is a great service, and very reliable connection.
Thank you
Arigatou gozaimasu
:-)