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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- Carrying case
- Prepaid return envelope
Reviews
Confort and Confidence
Myself and I have traveled to Japan for more than 20 days. eConnect worked very well, we were tour adults using Wi-Fi all the time during our first trip in Japan. The device was waiting for us into the hotel and we returned it moments before boarding back to my country.
USEFUL TRAVEL DEVICE
Dear Connect Japan, your service is really useful especially if you are traveling in a group of people (we were the 3 of us). Even if the device is only in Japanese it's very easy to use it. Only negative aspect: the battery didn't last much, we had to recharge it after 4 hours of use. Thanks very much
Satisfied
Very convenient,easy to use. Very satisfied custumer.thankyou.
Reasonable price and excellent service
100% will use again
Great value
Worked quite well besides the occasional drop outs, requiring a device restart. The battery didn't last a day of use though, so needed to rely on the included portable charger, which itself was quite useful. Overall very handy when you need both an internet connection and a local network across your devices.
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. How good is the coverage of Pocket WiFi device?
All of our Pocket WiFi models offer excellent coverage across Japan, reaching over 99% of the population. This ensures that most locations visited by travelers will experience no issues with coverage.
You can check the coverage map here, though please note it's only available in Japanese: SoftBank Coverage Map
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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