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Specifications

What's included

  • Pocket WiFi
  • Extra rental powerbank
  • Instruction paper
  • USB cable (cord)
  • AC adapter (charger)
  • 2 carrying cases
  • Prepaid return envelope

Reviews

4/5

Great price and easy to use

Appreciated that they wrote out in Japanese what to show the post office and that the return envelope was already filled out. Super easy and trouble free, would use again.

Andrew Jonathan H. on 05 Dec 2022
5/5

Perfect

The pocket wifi was very important to our trip and works all the time. I really enjoy it. Thank you for your service

Diego D. on 04 Dec 2022
5/5

Pick up and drop off much easier than expected

The pick up and drop off experience was much easier than I expected. All we had to do was pick it up from the post office within the airport and drop it off at the same post office right before our return flight. The speeds on the wifi were decent and the battery on the device is good enough to last most of the day out. With the portable power bank you shouldn't have any issues. Only time the device ran out of power for me was when I forgot to bring the power bank with me and was out for 12+ hours.

Earl Jordan C. on 18 Nov 2022
5/5

Fast convenient and super easy to use.

Considerate, friendly service.

Daniel C. on 07 Oct 2022
4/5

Easy to use but can eat data

Unlike most people I wasn't travelling but live in Japan. I wanted wifi for a hospital stay. The package arrived early, 'did what it said on the tin' and was easy to set up. Messaging and internet searching was good and didn't seem to use that much data but video calls, and even small amounts (10 minutes a day) of youtube watching ate data really quickly so be aware. (I found it got through data faster than the amounts pro data that I usually use at home, which doesn't make sense but...) For the price I was expecting to be able to do more video calls so 3 star. For ease of use and simplicity of the product 5 star. There for overall 4 star.

Holly B. on 09 Nov 2020

Shipping & Delivery

  • We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
  • You select your preferred pick up location during the checkout process.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking link.

How does Pick up & Return work?

Pick up

Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!

Return

We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.

Precautions before using Pocket WiFi

  • The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
  • Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
  • Your device must be WiFi enabled.