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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- Carrying case
- Prepaid return envelope
Reviews
Thanks for the modem, it helped a lot.
Good afternoon! This is not the first time I've used your modem, and I'm very pleased with it. The connection is stable and convenient to use. Thank you very much!
Excellent
I arrived at the hotel and the portable Wi-Fi was already there... waiting for us... I traveled from Osaka to Tokyo, used it for 10 days, and it worked perfectly. The return process was very simple at Narita. There’s a red mailbox just before the international departures area where you can drop it off. An excellent experience.
Pocket wifi (economy Plan) for my 7 days in Japan
Indeed a good solution that I can recommend I ordered and found It waiting for me at the hotel where I stayed in Osaka city. Easy to connect . Small and light weight . Power bank included to recharge it . Supplied with envelope and simple instructions to return It . It perfectly satisfied my exigences to stay connected all day during my journey in Japan
It is PERFECT!!!
Worked fine all the time, good equipment, good battery, easy to pickup at the Haneda airport! Was a very good experience!!!
I recommend it
it was easy to set up and use. It arrived at my hotel early and returning it by post was easy and practical
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. How good is the coverage of Pocket WiFi device?
All of our Pocket WiFi models offer excellent coverage across Japan, reaching over 99% of the population. This ensures that most locations visited by travelers will experience no issues with coverage.
You can check the coverage map here, though please note it's only available in Japanese: SoftBank Coverage Map
Q. What happens if I use up 20GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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