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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- Carrying case
- Prepaid return envelope
Reviews
Would Use This Service Again
I rented a Pocket WiFi with the Economy Plan for my 14-day Japan trip and was pretty satisfied with the service and equipment received. eConnect mailed the WiFi device plus a portable charger and all the necessary charging cables to my hotel upon my arrival, which made things seamless. The pocket WiFi required to be recharged at a half day mark, which made having the portable charger very useful. As for the WiFi speed, I was pleasantly surprised at how fast and stable it was. When my friends' data was slowing down or lagging, my pocket WiFi was dependable. If you're someone who uses their phone a lot, I would recommend getting 20 GB like I did, as I already used up 14.7 GB by the end of the trip. Returning the equipment was easy as well, all I needed to do was sealing everything in the provided envelope and dropping it off at a red mailbox at the airport. I would definitely go with eConnect again for my next trip to Japan.
Pocket wifi
Excellent internet connection - Even though we were in a remote area, we still got an internet connection compared to the e-sim (1 member of our group used e-sim). The only downfall was that it drained the battery so quickly. For a day, I have to charged few times.
Very convenient and easy to use
I would use this service again! Super convenient and easy process. Very fairly priced for a longer-term rental. No issues with connectivity at all. The package was waiting for me at the hotel. It came with a complementary power bank (which was super convenient for keeping the Wi-Fi charged, as it barely has enough battery for a full day). Easy to ship it back from the airport with the provided envelope.
Wifi Japan
For my 2 weeks holiday I rented your pocket Wifi and I am very happy that I did.I could easily pick it up at the hotel and it was easy to send it back. I really enjoyed its use and I would certaintly recommend the rent of this device. Excellent service that made my stay in Japan complete. Thank you so much.
Very convenient
We used eConnect for 6 days and it was very convenient to share the internet for me and my family. I will recommend this service to my friends.
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. How good is the coverage of Pocket WiFi device?
All of our Pocket WiFi models offer excellent coverage across Japan, reaching over 99% of the population. This ensures that most locations visited by travelers will experience no issues with coverage.
You can check the coverage map here, though please note it's only available in Japanese: SoftBank Coverage Map
Q. What happens if I use up 20GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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