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Specifications

What's included

  • Pocket WiFi
  • Extra rental powerbank
  • Instruction paper
  • USB cable (cord)
  • AC adapter (charger)
  • 2 carrying cases
  • Prepaid return envelope

Reviews

5/5

Perfect

Fast internet available everywhen and almost everywhere. Reliable and easy to use. Delivery in hotel OK. Return in airport mail box OK. But, on sunday, i had to find a mail box which was not completely full. I used only 10 of the 52 GB included (2GB/day). We were 4 with 8 devices. I should have choosen a cheaper package : 1GB/day was certainly enough.

Thierry P.in 21 Nov 2019
5/5

Great device and smooth service

Everything runs smoothly at econnect. I have used it multiple times. The device is on time, works properly with good bandwidth. Hassle free operation. I will use it again.

Gerry de G.in 20 Nov 2019
5/5

Great coverage and support

Really easy product to use. Ordered in advance and had sent to my hotel. No issues when I checked in they handed me the package and all was included for easy use, extra battery, charger & instructions. I travelled to a remote place, and some Japanese companions even said theirs wouldn’t get service, but I had no trouble. Mail out was super simple. Suggestion might be for foreigners to identify which airport they would be flying out from and a quick card included with mailbox location for that airport. Even so it was easy to find one for the return.

Mia R.in 20 Nov 2019
5/5

Perfect service

I chose to collect the WiFi from Kyoto main post office as it is right beside the station and is open until 7pm (on the Saturday I arrived). The packaging was great, with cases, extra charger and wire. The service was uninterrupted for the entire time I used it. The return envelope was ideal, and I dropped the package off at the airport post box in departures before going through security.

Caleb N.in 20 Nov 2019
5/5

Great

Very easy to use and very convenient, thanks

Clay Edward E.in 19 Nov 2019

Shipping & Delivery

  • We have our orders delivered 1 or 2 days ahead of selected pick up date (the only exceptions are the last-minute orders).
  • You select your preferred pick up location during the checkout process.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking link.

How does Pick up & Return work?

Pick up

Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!

Return

We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.

Precautions before using Pocket WiFi

  • The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
  • Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
  • Your device must be WiFi enabled.