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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- 1 carrying cases
- 1 Ziplock bag
- Prepaid return envelope
Reviews
The perfect solution
We are a family of three and this service was perfect for us. We were always connected with the expected speed everywhere
Fantastic Wi-Fi Service!
⭐⭐⭐⭐⭐ Rented Pocket WiFi Premium Plan from econnectjapan.com in April and was absolutely thrilled with the service! Everything worked perfectly, and the process was seamless. Can't wait to use them again for my next trip—hoping for a promo code to make it even sweeter!
Indispensible for Travel in Japan
The package was waiting at our hotel when we arrived. It worked perfectly through the country and on our ship when it was in ports. Left the return package with the concierge when we departed. Wouldn't travel there without one.
Perfetto
Perfetto di facile utilizzo molto pratico per più fispositivi
Worked as advertised
Used mainly for directions when in cities in Japan: point to point from hotel to temples, train stations, etc. Waiting at our hotel when we arrived, easy to drop in a postbox before leaving. I preferred the old smaller packaging, rather than the two grey zippered cloth storage containers.
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. What happens if I use up 50GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. How many devices can a Pocket WiFi connect simultaneously?
Our Pocket WiFi devices can connect up to 10 devices at the same time. This means an entire family, or an individual with multiple devices (laptop, tablet, game console, etc.) can all connect their devices to a single device.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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