10% OFF TIME SALE
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Specifications
What's included
- Pocket WiFi
- Extra rental powerbank
- Instruction paper
- USB cable (cord)
- AC adapter (charger)
- Carrying case
- Prepaid return envelope
Reviews
Excellent customer service
eConnect quickly responded to my questions while I was in Japan. They provided excellent details on where and how to return my devices appropriately. I would like to use them again on my next trip. Thank you eConnect!
Good WiFi
The pocket WiFi works well, speed is good. The included power bank is often needed though, since the battery in the unit itself only lasts a few hours. Pricing is great. The post office collection and return works, but it is a bit harder to figure out than all the vendors with dedicated presence at the airport (but that might also be why eConnect is cheaper than those).
Reliable Internet Connection
I ordered the portable internet device through the website, paid in advance, and had it delivered to my hotel in Tokyo upon arrival. It came with an extra battery that I used to recharge both the device and my phone. It was very reliable and compact—easy to carry in a purse or small bag.
Easy to use!
Great price. Got a discount for ordering in future. Sent to our hotel and easy send back envelope when finished. Great customer service when we had a question mid trip. Service was reliable.
Great value!
This pocket WiFi worked well for us. The price was fair. The battery life of the WiFi is not sufficient for the day, but they provide a battery backup and that did the job. Definitely would use this service again next time we're in Japan.
Shipping & Delivery
- Rental orders are typically delivered 1 to 2 days before the selected pick-up date (except very last-minute orders).
- During the checkout process, you can choose your preferred pick-up location.
- After your order is shipped, we will send you a shipping confirmation email with tracking link..
How does Pick up & Return work?
Pick up
Pick up at your desired location: airport, hotel, guest house, ryokan, post office or a private residence. Any address in Japan will do!
Return
We provide a prepaid return envelope with all the necessary information filled in. All you have to do is put all the items in the envelope and drop it in a post box anywhere in Japan.
Frequently Asked Questions
Q. How good is the coverage of Pocket WiFi device?
All of our Pocket WiFi models offer excellent coverage across Japan, reaching over 99% of the population. This ensures that most locations visited by travelers will experience no issues with coverage.
You can check the coverage map here, though please note it's only available in Japanese: SoftBank Coverage Map
Q. What happens if I use up 50GB?
When your data usage reaches the total data allotment, the network operator may impose a speed restriction. While this results in significantly reduced speeds, your internet connection won’t be cut off even under these restrictions.
Q. Can I purchase more data if needed?
Adding more data might be feasible, depending on our data pooling availability. Please email us with the specific amount of data (GB) you’d like to add, and we'll verify if we can fulfill your request.
Q. Is it possible to extend my Pocket WiFi rental period?
Unless we are fully booked, extending your rental is definitely possible. The extension fee will be based on your initial daily rental rate. To request an extension, please email us with your order number.
Precautions before using Pocket WiFi
- The connection speeds shown above are provided on best effort basis. Actual speeds vary depending on location and connection status.
- Network provider (Softbank) reserves the right to restrict the connection speed for those who have used significant amount of data in a short period of time (or for those whose network activities are considered as suspicious).
- Your device must be WiFi enabled.
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